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Acronis True Image 2017 Notification Message Length

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I have two machines doing daily backups with email notifications.  One machine sends a message that is 12 lines long, the other machine sends a message is 46 lines long.  I can not find a way to configure the other machine to send the shorter message.  How to I can get both machines to send the shorter message?

 

Thanks in advance!

 

Steve

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Steve, welcome to these user forums.

There is no way that I am aware of that you can get email notifications to have a specific length, the contents are derived from the Service log for the task being performed, so if one message only shows 12 lines, the log will have a similar number of lines, the same with the one showing 46 lines.

Please download the Log File Viewer app from the link in my signature below and use this to look at the source log data which may give further information as to one is longer than the other.

 

This part:

3        12/7/2016 9:15:01 AM    AcronisLRPCConnect::BEGIN
4        12/7/2016 9:15:01 AM    AcronisLRPCConnect::BEGIN
5        12/7/2016 9:15:01 AM    AcronisLRPCConnect::BEGIN
6        12/7/2016 9:15:01 AM    Retreiving Fdisk ver1 disk set to Fdisk ver2c disk set...
7        12/7/2016 9:15:01 AM    Fdisk2: Use Disk 1 host= 0 bus = 0 target = 0
8        12/7/2016 9:15:01 AM    Fdisk2: Use Disk 2 host= 0 bus = 0 target = 0
9        12/7/2016 9:15:01 AM    Fdisk2: Use Disk 3 host= 0 bus = 0 target = 0
10        12/7/2016 9:15:01 AM    Refreshing Drivers...
11        12/7/2016 9:15:01 AM    Enter to process disks in Mbr Driver (id = 11)
12        12/7/2016 9:15:01 AM    Exit from process disks in Mbr Driver (id = 11)
13        12/7/2016 9:15:01 AM    Enter to process disks in Gpt Driver (id = 12)
14        12/7/2016 9:15:01 AM    Exit from process disks in Gpt Driver (id = 12)
15        12/7/2016 9:15:01 AM    LDM: New ProcessDisks(rawLayer, headLayer)
16        12/7/2016 9:15:01 AM    ProcessDisks: One more disk to check
17        12/7/2016 9:15:01 AM    ProcessDisks: One more disk to check
18        12/7/2016 9:15:01 AM    ProcessDisks: One more disk to check
19        12/7/2016 9:15:01 AM    Mark All groups as Root Like Dgs
20        12/7/2016 9:15:01 AM    ------ Volumes Objects ------
21        12/7/2016 9:15:01 AM    LDM initialization complete
22        12/7/2016 9:15:01 AM    Analyzing partition '0-0'...
23        12/7/2016 9:15:02 AM    Analyzing partition 'F:'...
24        12/7/2016 9:15:02 AM    Analyzing partition 'C:'...
25        12/7/2016 9:15:02 AM    Analyzing partition '0-0'...
26        12/7/2016 9:15:02 AM    Analyzing partition 'E:'...

And this part:

41        12/7/2016 9:23:01 AM
42        12/7/2016 9:23:01 AM    ServerLRPC::_CloseConnection id=1
43        12/7/2016 9:23:01 AM    ServerLRPC::_CloseConnection id=2
44        12/7/2016 9:23:01 AM    ServerLRPC::_CloseConnection id=1
45        12/7/2016 9:23:01 AM    ServerLRPC::_CloseConnection id=3
46        12/7/2016 9:23:01 AM    ServerLRPC::_CloseConnection id=2
47        12/7/2016 9:23:01 AM    ServerLRPC::_CloseConnection id=3

do not exist in the message from the machine with the shorter email notification message. 

Other than that, the messages are the same.

The machine with the longer message is using UEFI & Win7 Home, and the shorter message machine is using BIOS & Win7 PRO.

 

 

The messages from your log are very common and just show a little of the processing that the Acronis application does when preparing to run the backup task, which includes enumerating / checking the disks installed in the system where the task is running, plus checking the partition properties for those drives.

Providing that you are not seeing any significant error messages being reported, then these are purely informational and not any cause for concern.