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Cannot assign a drive letter to a partition from the backup archive

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I made a backup, but now I cannot mount it.
This seems to be a recurring problem for years, but none of the solutions mentioned work.
A backup program is worse than useless if one cannot retrieve files!

Anybody have a solution that works with Acronis True Image 2017?

Thanks in advance,
Best Regards, Dave

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I would do a repair install. Make sure to get the latest version from your account download and then right-click and "run as administrator", even if logged in with an admin account.

Also, mounting is just one way to recover. You can also try double clicking a .tib and navigating in windows file explorer, using the recovery option in the main True Image GUI or the offline rescue media.

Dave, are you sure that this backup is of a Disk & Partitions type and not a Files & Folders one?  Only the former can be mounted, not the latter.