My Acronis True Image 2017 backups are failing.
I am backing up my disks to an external 8TB disk mapped as I drive. Backups had been running till Dev 17, 2017. Looks like since then backups are failing. When I try to run the backup, It gives following error.
The last backup has failed. The backup location was not found on the destination drive. Make sure the correct device is connected to the computer.
In one of the log file I see following. I am not sure if that will give some clue.
E000B007F: Error 0xb007f: The backup location was not found on the destination drive. Make sure the correct storage device is connected to the computer.
| trace level: error
| line: 0x65e40aa0b487143
| file: k:\8058\products\imager\archive\impl\operations\archive_operation_backup.cpp:690
| function: TrueImage::Archive::BackupArchiveOperationImpl::CheckLastVolumeDeviceIdMatch
| line: 0x65e40aa0b487143, k:\8058\products\imager\archive\impl\operations\archive_operation_backup.cpp:690, TrueImage::Archive::BackupArchiveOperationImpl::CheckLastVolumeDeviceIdMatch
| $module: ti_demon_vs_8058
2018-04-01 13:33:28:502 34852 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bcea1
| file: k:\8058\products\imager\demon\main.cpp:683
| function: main
| line: 0x9f2c53c72e8bcea1, k:\8058\products\imager\demon\main.cpp:683, main
| $module: ti_demon_vs_8058
Is program looking for K drive. How do I remount the external drive as K instead of I and try the backup again.


- Accedi per poter commentare

Thanks, That is what I expected. I made the change. Now started the backup. Let me see if backup is successful.
- Accedi per poter commentare