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Acronis TI2018 locks up after starting backup

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I have problems with TI 2018 since a week now. Every time I start a backup it keeps hanging on exact the same, 27MB every backup I made (5 sets, all lock on 27MB), strange. Till a week ago I never had problems with any version of TI (TI7>TI2018). Now, every time after start make a backup it locks on 27MB progression.

I already tried several unistall and install, complete removal starting from scratch, different settings, schedules … no matter what, they all lock. When I simply try stopping the backup TI seems freezed and and can only stopped by Windows Task Manager.

Any idea where I can further start looking what causes this problem and how it can be solved? I Always used several backup progams with backups made on internal and external drives and an SSD for a daily backup ((for specific errors with new settings or programs - so I can easily go back to a last funcional backup). Now I can't rely anymore on TI until this can be solved.

A half year ago I started using TI2018 and after failing to restore several backups I also started using a second backup program. Now I need the second program every time because TI can't even restore an older functional backup (besides the halting 27MB error now).

How you can point me the right way to solve this? Thank you.

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Angel, sorry to read of these further problems.

How long have you left your backup when it has been stuck on 27MB?

Please download a copy of the MVP Log Viewer tool (from the Community Tools link below) and use this to see if there are any messages recorded in the log for your backup task?

Does this happen with all backups or just with a specific one?

What is being backed up here? and what type of backup is it? (Disks & Partitions or Files & Folders)?

Are you able to backup the same source data with your second program without seeing any similar issues?