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Acronis True Image 2018 Build 9660 - 10640 BootCD зависает

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Здравствуйте. Хочу сообщить о некотором регрессе версий 2018.

Начиная с билда 9660 появились проблемы загрузки Acronis True Image 2018 BootCD на определенной машине (z270x/i7-7700/32gb/ssd 250+500).

Зависание (на мертво) происходит на этапе надписи "Loading, please wait..." в момент опроса usb-устройств, независимо от того записан ли загрузочный диск на cd или на флешку, воткнута ли флешка в 2.0 или 3.0, EFI или BIOS загрузчик - не принципиально, . Проверялось с CD при полностью отключенной периферии в том числе. Билды 9660, 10410, 10640 имеют одинаковый симптом.

У билдов 9202, 9207 промежуточная проблема - они грузятся, но при этом теряют например usb-приемник радио-мыши.

При тех же условиях билды 8053, 8058 и более ранние нормально загружаются, совершенно никаких нареканий.

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Dmitry B. welcome to these User Forums.

Acronis True Image 2018 Build 9660 - 10640 BootCD freezes

Hello. I want to report some regression of the versions of 2018.

Starting with build 9660 there were problems loading Acronis True Image 2018 BootCD on a certain machine (z270x / i7-7700 / 32gb / ssd 250 + 500).

The hangup (on dead) occurs at the stage of the inscription "Loading, please wait ..." at the time of polling the usb-devices, regardless of whether the boot disk is written to cd or to a USB flash drive, the stick is stuck in 2.0 or 3.0, EFI or BIOS bootloader - it does not matter,. It was checked from CD at completely disconnected periphery including. Builds 9660, 10410, 10640 have the same symptom.

Builds 9202, 9207 have an intermediate problem - they are loaded, but they lose for example the usb-receiver of the radio mouse.

Under the same conditions, builds 8053, 8058 and earlier are loaded normally, absolutely no complaints.

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Dmitry, I am not aware of any specific issue as you have described but this may be machine specific if it only happens on the one computer system.

I would recommend opening a Support Case direct with Acronis who can also discuss this issue with you in your native Russian language too.