Salta al contenuto principale

"Backup completed successfully" message appears immediately

Thread needs solution

The backup file never gets made but the completed successfully message appears immediately.  I run Win7/64 all ethernet cable no wifi. No passwords or encryption it's my personal LAN every computer is trusted.  I've reinstalled ATI several times, same issue.

 

Any suggestions?

0 Users found this helpful

Ned,  Welcome to the user forums.

Whenever a backup runs, it generates multiple log files.  One of the log files is a ti_demon log, which should help explain the problem.  Please download the log file viewer at the following link:

https://kb.acronis.com/content/59335

If you can post the ti_demon log from one of the backups, one of the MVPs should be able to help you resolve the problem.

 

FtrPilot

I have the same issue:

29-Sep-22 11:15:10 AM: 00 17060 I00000000: -----
29-Sep-22 11:15:10 AM: 00 17060 I00000000: ATI Demon started. Version: 25.4.1.30480.
29-Sep-22 11:15:10 AM: 00 17060 I00640002: Operation HFB1M8MQ331C0MR 80042C00 started manually.
29-Sep-22 11:15:13 AM: 00 17060 I013C0000: Operation: Recovery
29-Sep-22 11:15:13 AM: 00 17060 I0064000B: Priority changed to Low.
29-Sep-22 11:15:16 AM: 00 17060 I013C0006: Operation has succeeded.

Start: 29-Sep-22 11:15:10 AM
Stop: 29-Sep-22 11:15:16 AM
Total Time: 00:00:06

Ioannis, welcome to these public User Forums.

Build #30480 of ATI 2021 is both very old and superseded multiple times by later builds that fix many known issues.

Please upgrade your ATI 2021 to the latest / final build version #39287 which is the 6th new build released by Acronis after the one you have installed.

Open the Account page in ATI 2021 and it should show that a new build is available, or alternatively, you can download the latest build directly from the Acronis Product Updates page where it is shown as the 4th option in the listing.