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Backup Hangs Before Starting - True Image 2020 Mac 10.14.6

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Backup fails to proceed. It just hangs at "backup." See attached screen shot.

Mac 10.14.6
Acronis True Image 2020

Please advise.
Thank you

 

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Screen Shot 2021-08-26 at 9.34.31 AM.png 148.25 KB
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Charlie, welcome to these public User Forums.

Caveat: I am a Windows user with no direct experience of using ATI on any Mac.

How long have you waited for the backup to proceed or does it give an error indication or message to suggest a problem has been encountered?

I can only recommend raising this question in the dedicated ATI for Mac Forum where other experienced Mac users should be able to provide better answers.