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changing operating system

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Hi

I have just changed my windows-7 32bit to windows-7 64bit operating system.

I now find although I have licences for three computers 2018 & two for 2017 & I only have one computer now

(I retired last year) I downloaded 2018 and when requested put in my activation codes they were accepted

& then nothing !! I assume accronis runs on windows 7- 64 bits

Any tips ?

Regards, Rich Hill

0 Users found this helpful

Rich, welcome to these public User Forums.

Acronis True Image will run on both 32-bit and 64-bit versions of any supported Windows OS.

See KB 59878: Acronis True Image 2018: "You've exceeded the maximum number of activations for this serial number" which deals with how to move your activation to a different computer.