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Clone disk not recognised by acronis

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I did a clone of my laptop disk some months ago, and now want to do an update of the clone, but acronis 2018 does not recognize  my drive. I went and used computer mgmt to assign a drive letter I  to the Disk 1 and its J to the recovery partition. I can now see the drive via windows explorer.

If I now try to clone my C drive to the I drive, I get an a Warning error - unable to continue - this utility is designed to work with two or more disk drives.

Please recommend a way I can get acronis to do the clone.

 

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Chris, welcome to these public User Forums.

It is possible that because your second disk is a clone of the first, that Acronis is seeing the two disks as being the same, i.e. have the same disk signature etc.

Try using the 'Add new disk' option which will prepare the second disk for use by ATI.

You cannot just 'update' a cloned disk - it will be wiped clean first then re-cloned from the original / source drive.

Steve, 

Thanks for the suggestion -

I do know that to clone, I would need to overwrite the "cloned" disk, but before I do that I wanted to check some files on that clone drive. 

If I go to the Add a new disk, it recognizes the cloned drive, but then immediately wants to delete the partitions. 

Is there a way I can add the cloned drive (has a different name -- clone mmddyy ) to my system, look at the files, and then do a full clone ?

Also just out of curiousity, would the add a new disk fix the issue of having to manually assign a drive letter for the drive to be recognized?

Thanks

Chris, if you connect the cloned drive externally via USB or in a Dock, that should normally give you access to the contents via a drive letter, or you could assign a drive letter via Windows disk management.

Externally vis a USB to SATA adapters, enclosure or dock is best.

Alternatively, pull the original drive from the system and boot the clone to check it out.