Salta al contenuto principale

Deactivate/reactivate ATI?

Thread needs solution

I may soon have to replace the motherboard on a computer that runs ATI.  I'm pretty sure this is going to make the device look like a new computer to ATI (and lots of other software).  I'm sure I could uninstall ATI, replace the motherboard, (do whatever it take s to get Windows running again), and reinstall ATI.   However, I would like to minimize the number of reinstalls I have to do - especially since all of the products are already installed.  Is there any way to just unregister / reregister or inactivate/reactivate ATI?

And once I get ATI working, are the old backup tasks going to still work or will ATI say the are for a different computer?

0 Users found this helpful

Patrick, you should be able to use the Manage option for your allocated ATI licenses shown in your Acronis Account pages - I see an option to Deactivate the license if I hover over any of my own allocated licenses using this method.  Note: not sure if this only applies to Subscription licenses?

See webpage:  https://account.acronis.com/#/activations

2018-05-07 17_12_42 Deactivate.png

You will most likely need to reconfigure your backup tasks after replacing the motherboard to confirm that the same Source and Destination selections are still valid.

I have only stand alone licenses and do not see a Deactivate option.

I also don't see a Deactivate option.  Probably no available to us with perpetual licenses.

Without the web option to deactivate, then you are left with the older method of simply reinstalling or reactivating then taking any steps needed as per KB 59878: Acronis True Image 2018: "You've exceeded the maximum number of activations for this serial number" in the Solution section of the document.