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Failed to open backup...check your network connections.

Completely whacked.

Acronis reports last good backup was July 7, 2019 but cannot access the file. Looking at my backup folder the most recent file creation date is Wednesday, ‎May ‎2, ‎2001. The file name is "...inc_b76_s7_v1.tib" which is the name Acronis trying to open. Where in the world did it come up with that date?

Now I get 'disk is full' because it actually is. My old backups have not been getting cleaned up. 

I'm thinking the Acronis catalog got corrupted, which happened about a year ago, for the 2nd or 3rd time and that is far too often for my money. 

I'd like to save the last few good backups and do whatever I need to do to clean up my catalog. 

What do I do? 

 

 

 

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Fred, welcome to these public User Forums.

No idea why your backup files should have an incorrect date that is 18 years in the past?

What is your backup drive and how is it connected in this scenario?
Is this a network drive connected via a router, or a NAS drive etc?

The simplest method of cleaning up all your older backups, keeping just the most recent ones that you want to keep would be as follows:

  1. In the ATI 2018 GUI, highlight your backup task and click on the v to the right of the name to show the task menu options.
  2. Select the option to 'Clone settings' - this will create a duplicate of your task with the same name but prefixed by (1). shown in your list of tasks.
  3. Next, select the option to 'Delete' the original backup task but when the next pop-up panel is shown, just take the option to 'Remove settings', not to 'Delete everything'!

At this point, you can now delete all the unwanted backup files from your backup drive using Explorer without any issues, keeping just those files you want to keep.
Note: If you have Acronis Active Protection enabled, and your backup drive is connected locally, then you will need to disable AAP to be able to delete the files.

After doing the cleanup of files, you then have a choice of how to proceed.

  1. You can simply run the duplicate (cloned) task as is to create a new backup chain starting again at _full_b1_s1_v1.
  2. You can rename the duplicate (cloned) task and then use it, but if using the original task name, you should put the backup files in a different folder on the backup drive - this is to avoid a situation where the task finds files present from the previous task of the same name.
  3. You can use the option to 'Add existing backup' and select the most recent of your backup files from your backup drive, which will create a new task with the name of the file being selected (including the _inc_b76... part), but you would then need to reconfigure the settings for the new task by clicking on the [Reconfigure] button.

Personally, I would recommend option 1 above and starting afresh after checking that all your task settings are correct to meet your needs.