I have a sensitive problem in creating Rescue Media for my wife's Samsung Ultrabook
My wife is not the most patient person so unless things go smoothly there tends to be a shouting match. For the first time in 5 years her Samsung Ultrabook needed installing from scratch, so far, all has gone smoothly apart from creating Rescue Media to a thumb drive, it said it was successful but when I tried to boot from it (it gave me a choice of boot media) and I chose the thumb drive, the screen went black and after 5 minutes it came up with a light blue screen (Not the BSOD) covered with dashes, I used the SIMPLE method.
My other question is, when I choose what is to be backed up should I choose the Boot Disc C: AND the Sandisk SSD (two partitions, see attachment) and when I restore should those partitions be included?
Thank you
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Thank you for your reply. The two Sandisk SSD partitions are installed by Samsung prior to sale, I assume they are Repair disk repair facilities. I will contact support regarding this matter.
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Peter,
Your screenshot shows that the SSD is not allocated. No file system present. That tells me that the SSD is not in use at all.
Your boot disk shows to be a 500GB Toshiba HDD I believe. So I must assume the SSD has never been used.
Can you provide Windows Disk Management screenshot to confirm.
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Thank you for your input. As far as I am aware there is only one physical SSD disc in the Ultrabook divided into three partitions, does the attached file confirm that?
Thank you, Peter
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Yes it does however, your original post screenshot shows a Sandisk SSD 24GB which you have selected to be backed up along with the Boot Disc C:drive. This SSD drive is obviously not formatted nor added in Windows Disk Management so what is this drive then? Possibly an SD card?
Looking at your Disk Management screenshot it is showing 2 physical HDD's One is Disk 0 your C: Boot Disc. the second is Disk 1 a 2TB Seagate HDD.
Your SSD again does not show in Disk Management which means the disk is not usable at this point.
Do you have any idea what is on Disk 1 the D: drive showing in your last screenshot? You can get more info from Disk Management by clicking on the View tab at the top of the window and selecting Top, then check Volume list. This will show you total disk size, free space, etc.
I recommend that you make backups of each drive independently. One backup for Drive C: all partitions of which there are 2 one 500MB and another 476.45GB. Once that completes you can create another backup of drive D: which has 1 partition of 1863.01GB This will give you 2 backups which you can use to restore each drive independently. I use this method myself and have found it to be the best way to handle machines with multiple drives.
If you find that drive D: contains no data then you can forgo a backup of that drive.
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