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IPhone backup severely worthless

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While I did manage to set up a backup, it didn't back things up to the directory I chose. Instead, TI decided to create another drive, and put everything there. Also, it appears the ONLY way to set up a backup is to have the phone camera read the code displayed on the screen, and there doesn't appear to be any way to edit or modify the backup job. Also, there doesn't seem to be a way from TI to tell if the backup is still configured, or when it last ran. No logs? No information? No confirmation? The only choices are to move the backup (Which wouldn't be needed if I could back it up where I wanted), and delete. I feel extremely disappointed, as the only reason I upgraded to TI2018 was for these features, and they are worthless.

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That is the way that Mobile backups are designed to work, i.e. you scan a QR code on your mobile from your computer, or else you backup to the Acronis Cloud.

You can change the Mobile Backup location in the main GUI Settings panel but this can only be to a local destination, i.e. folder or drive - there is no further customisation possible.

ATI shows you the contents of your mobile backup as if it were from a new drive letter but in reality this is a virtual drive created using SubStr.

If backing up to a computer, then you should see a new Mobile Backup task in the GUI.

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My personal recommendation, back up your phone with a native tool like iTunes for iOS or SamsungKees or whatever your Android provider supplies.  Then back those backups with Acronis.  

For me, if I want to restore my phone, it's not just going to be things like contacts (already backed up by Google), pictures (already backed up with iCloud and/or iTunes), etc.  I would want to be able to restore my phone completely, including all apps and settings.  This is just how I need mobile backups to work though and how I get this accomplished.

Keep in mind, no third party application can completley backup your phone (system settings, apps, etc) unless it's jailbroken or rooted.  The iOS and Android developers for those devices lock the phone down so that nasty stuff can't take advantage of that access to get your data or take over your phone remotely (well, as best they can anyway).