Not removing older backups disk full
Im running 2018. I have not done anything at all to the software or settings in over a year. It's set to do a full backup weekly and incremental backups daily in between. It's set to automatically remove old backups so my storage device never fills up. My storage device is a Toshiba Canvio Hard drive connected to the Dell desktop with USB and configured in Windows 10 as drive D.
Up till Jan 13 2020 this has worked seamlessly. But since that date, with NO action on my part whatsoever to change software, update, or modify settings, it no longer removes any older backups at all and the last 2+ weeks it has failed to do any backup at all.
Please explain why the software would stop working the way it's configured, with no action at all on my part to change anything.
Moreover, please tell me how to remove old backups to free up space on the Toshiba so I can resume normal backups.
When I try removing files from the Toshiba manually, in Windows Explorer, for example, I get a message from Acronis saying something to the effect I need permission. Even when I'm signed on as administrator in Windows AND when I right click the Acronis icon on my desktop and choose "run as administrator" I cannot manually delete old backups.
Pls help.


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