ATI2019 freezing at startup, postponed backups
Hi.
Recently I purchased ATI2019. The thing is - my ATI2019 freezes at startup - also I see scheduled backups to be postponed.
Some of my daily work backups go to SD Card (laptop internal memory card reader). Everytime I start ATI to work on some backup options or to add new backup job - my ATI hangs or freezes at the splash screen. After some trying I realized the problem is my SD Card (or card reader) - when I remove SD Card from the reader - ATI continues to start just normal. This happens also without SDCard-target jobs. Tried several other SD Cards and Micro SD Cards - every time the same problem. Got the newest drivers and bios. Apart from that - SD cards work as expected. Any thoughts?


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When you start True Image the application scans all attached drives including SD cards. Card readers are usually slow in read/write operations so it will take some time for a scan of the drive to complete which could be interpreted as a freeze.
If you have patients and wait while this scan runs and the app launches does everything work after that as you would expect? If so I think you are witnessing normal behavior.
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