Failed to deploy task
Hello I have been using True Image to create full daily backups of a hard drive running Windows 7 Pro. A couple of weeks ago I cloned the source drive (the working drive - Western Digital 7200rpm disk) using the clone function of Acronis True Image to an SSD of the same size. The clone worked fine and the computer, a Dell Precision T3610, booted fine without any issues. I checked the status of the daily backups today and discovered True Image has not backed up the drive since the SSD replaced the original hard drive. True Image presented me with a dialog to select the source disk. It identifies the SSD but when the disk is selected a 'Failed to deploy task' message is displayed: https://ibb.co/vsPkNhG The link to the Knowledge Base reveals there is no information about this. Does anyone know what I can do to fix this, please? Thank you.


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Steve Smith,
Thank you for responding to my question.
I opened Acronis True Image 2019 this morning and could see the same status as shown in the screenshot in my previous post. I created a new task and used the advanced options to keep all files etc. in the backup and configured a daily schedule, but when I submitted it the same error message was displayed.
Now, this is the weird thing - As soon as I dismissed the dialog and deleted the task I had just created the status of the original job changed to success. The error message I saw yesterday was correct as when I checked the timestamp on the tib file on drive E: the date was for the 10 Oct. As you can see from the screenshot I took this morning the backup really worked: https://ibb.co/jRjhm4G
I suspect selecting the SSD yesterday must have worked and that the error message I saw might be a bug.
As you say I should have reconfigured this as soon as the SSD was installed.
Thanks again for the help, it is appreciated.
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Mark, thanks for the update / feedback - still very strange to say the least, but glad to read that the backup is now successful!
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