FORCING recovery of files? The entire backup is not corrupt!

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I don't know if this is right place to post this, but I thought I would try here. The backup I made was using Seagate Discwizard 2019, Build 22800. I'm assuming that's based off an identical True Image Home version.

Anyways, I have a drive with a considerable amount of bad sectors. I didn't know about it till it was mostly too late. I made a backup of it and even though it took over 10 hours, it claims to have completed. When I go to actually recover the drive, it stops at 56% in and leaves me with NOTHING, saying the archive is corrupt 0x4000d. Validation further "confirms" this.

However, the actual TIBs are not corrupt. They have data in them. The backup shows the percentage which is audio/video/programs/etc and I was able to a basic files from the root directory of the backup. There are things contained in it! How else can I get files off this backup? The entire backup is not corrupt. The program just throws it's hands up at a certain point and then trashes everything else it was able to recover.

Dom, 05/31/2020 - 23:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Greg, welcome to these public User Forums.

The OEM versions of ATI such as your Seagate Disc Wizard are based on an equivalent version of the commercial Acronis product but are normally modified by the provider (Seagate in this case) to limit their functionality to work only when a Seagate drive is present.

See KB 2201: Support for OEM Versions of Acronis Products which applies to your OEM version of ATI from Seagate.

When dealing with drives that have 'a considerable amount of bad sectors' then all backup software can have problems in making a usable backup image of the drive.

If the original drive is still 'working' then I would recommend avoiding any further damage or bad sectors by removing the drive from the computer and performing any further operations with the drive when it is connected externally via a USB to SATA connector or dock.

If the original drive has now failed, then any recovery will have to rely on the data that can come from the backup images you already have.

This leads to a further question / clarification:  is the failing drive a Windows OS boot drive or is it a pure data storage drive?

If it is a Windows OS drive, then unless you have a good backup image from before the drive went bad, then I would suspect that you will need to do a clean install of Windows and your other applications & programs, and focus on trying to recover any user documents, images etc from the available backup images.

Next question: how many backup images do you have and do you have any from prior to the number of bad sectors becoming a significant issue?

See KB 61620: Acronis True Image 2019: how to restore files from a backup (Windows) for different methods of trying to recover your personal files from your available backup files.

Lun, 06/01/2020 - 11:56
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