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MicroSD Backup Results in Empty *.tib File

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Having an issue backing up a 400 GB MicroSD card, hoping you can all help. Have tried this on two different computers - one with Acronis TrueImage 2014 and one with Acronis TrueImage 2019 - and gotten the same results

The 400 GB MicroSD card is functioning perfectly normally and all the features of Acronis seem to be working in recognizing it.

However, I have tried backing it up 3 separate times and each time when I click through the resulting *.tib file, it eventually leads to a message "This folder is empty". Despite the *.tib archive being 361 GB, there is not a single file or folder in it and trying to restore the image to a new MicroSD card results in a message from Windows after the restoration that this card needs to be formatted

Any idea what's going on here?

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What is the format of the microSD? I imagine exfat? You can only backup and restore those with sector by sector and the functionality of Windows file explorer and file/folder retrieval is not available as exfat has limited support.

https://kb.acronis.com/content/1538

Bobbo_3C0X1 wrote:

What is the format of the microSD? I imagine exfat? You can only backup and restore those with sector by sector and the functionality of Windows file explorer and file/folder retrieval is not available as exfat has limited support.

https://kb.acronis.com/content/1538

 

Yes exactly it is exFAT, thank you for pointing that out, it never would've otherwise occurred to me.

So a Sector by Sector backup and then restore will work? Any other settings I should keep in mind? I've already wasted numerous hours in the several attempts I've made, am hoping the next one I get everything completely right

Sector-by-sector backup and restore "should" work.  In my experience it does, but of course, it is much slower since it has to backup the entire drive vs just the parts with data on it.  Personally, I would test to be sure.  Do a full sector-by-sector backup and restore it to some other location to make sure the data restored is expected.