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This shouldn't be so hard!

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I have a brand new laptop, I'm a long-time IT Engineer, 25+ years in the business, backup and recovery is no real issue, many ways to handle it but this time I thought... I just bought a powerhouse laptop, I'm tired of juggling backups and cross-disk copies and offloading to NAS, making additional copies of my mail and financial files and just thinking about backing up in general, why not treat myself and just buy something that does this easily?! Enter Acronis True Image 2019.

So I now have my trusty new Lenovo ThinkPad X1 Extreme with a single SSD (2TB, I plan on adding a second, super-fast 512GB Samsung 970 as the new OS disk, I just ordered it afterwards so I now have to backup/restore at least my OS partition to the new SSD when it arrives) but hey, installing Acronis and backing up my current C: drive and system/EFI partitions was a breeze, I'm sure restoring to the new drive will be a breeze as well.

What the?! So I install the second M.2 SSD, boot up using the USB Acronis Recovery Disk I created in advance and start the restore... no matter what I do, the second drive is never shown as an available drive?! Using the "Tools" I can see the second drive, showing up as "not initialized", which at first I assumed was the issue, nope. Then I dropped to WinPE, ran DiskPart and created a partition and formatted it, just to see what would happen, still doesn't see the drive!

I swapped the two M.2 SSD's, still can't see the new drive to do a restore. It should be mentioned, even though the first SSD is 2TB and partitioned in half (998MB each), I don't have much more than Windows 10 installed on the Primary partition, the backup of this partition and the System/EFI is maybe 55GB, so there should be no issue at all with the 512GB (new M.2 SSD) being large enough to restore to. After another hour of frustration and having no idea why the new drive is simply not presented for recovery, I instead boot into Windows and do a clone, which does work but nonetheless, I am beyond frustrated as recovering an OS Partition or entire drive backup in the future, to a clean, new drive, from recovery media is my most likely recovery scenario...

Jack

0 Users found this helpful

Jack, welcome to these public User Forums.

NVMe M.2 drives can pose an issue to the Acronis Rescue Media as shown in other topics presented in these forums.

See the following topics:

Acronis 2019 does not see my C drive

How to clone/migrate O/S system disk sata ssd over too a new NVME M2 SSD without data loss

Problem Cloning to an m.2 (Samsung 960 EVO 1TB) (PCIE NVME)

problem with upgrading NVMe M.2 SSD

Most likely it's just missing the Drivers for the storage controller. Winpe / WinRE rescue media should fix that. Grab the MVP custom rescue media builder and select the option to add custom drivers when prompted and it will add the IRST drivers for you automatically and you should be good the go then.