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True Image recovery failing on reboot, Error 1962

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Windows 7 box died, but has been backed up with TrueImage cloud.  New computer is a plain Lenovo, now clean of everything except Windows 10.  Have successfully accomplished recovery of the image file (no errors), but is failing on the reboot using Universal Restore USB:  "Error 1962: no operating system found.."

BIOS sequence was set to USB HDD, then SATA HDD.

Tried changing the boot sequence to SATA first:  same result. 

I've easily spent more than 15 hours on the phone and chat with Acronis over the last week trying to get this to work.  Much of that was due to my ignorance, but the overall level of support for anything other than forwarding links to KB articles seems largely useless.  Any suggestions on what I should try to make this work will be very much appreciated.

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For a new Windows 10 PC I would expect it to be UEFI with GPT disk. In such cases the boot option should be set to Windows Boot Manager rather than a particular storage device.

It is not clear what you have restored - if you restored the old Windows 7 installation then there can be all sorts of unexpected consequences, particularly as the OS may not contain necessary drivers.

Please provide full explanation of what you have recovered and how you did so.

Ian

Hi I'mDiana,

I'm  confused as to what has been done... You say the new Lenovo had a clean version of Windows 10 (that you cleaned up) and then you restored your old Windows 7 image backup? Is that what was done?

If so, this is not a good scenario and you should go back and install Windows 10 (hopefully you activated it already at least once with the original oem OS version that came on the Lenovo).

You should not be replacing Win10 with your old Win 7 OS. Before I jump to conclusions, could you clarify a bit more on what has happened so far?