Acronis 2020 Unable to Restore Disk/Partition
I have an issue unable to restore either from Acronis USB media drive or from desktop both hang....from desktop it boots to the Acronis window but hangs at preparing....
hard reset to return to windows
From USB media drive: I get to the main Acronis page. The cursor moves but unable to select any buttons
I've never had this issue with any previous version of Acronis
I've submitted a ticket but hoping someone here might have a solution


- Accedi per poter commentare

I am attempting to recover disk from inside the acronis program. I have never had this issue with earlier version of Acronis. I have not been able to recover either from the Acronis application or USB method.
I am recovering from and to the same hardware no changes.
OS: WIn 10 Pro 64
CPU Ryzen 7 3700
GPU: Nvidia 970
BIOS: UEFI
Mobo: ASUS Prime X570-P
HD is WD BLUE NVME: 1 GB
- Accedi per poter commentare

Scott, thanks for the extra information. Any recovery for the OS drive should be done from the rescue media rather than starting from within Windows, and ideally, you should be using the WindowsPE version of the media for best support of NVMe type drives (created using the 'Simple' method of the media builder tool.
- Accedi per poter commentare