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Acronis 2021: cloning fails during process. Indicates see "log" where?

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Cloning to USB external SSD or HD fails during the process. Message indicates see "log" Where is it? Also, the destination drives are not visible or usable in file manager. Basically, they have been destroyed for me. NOT acceptable. Previous version of Acronis worked fine. This is a disaster. Too technical for me to cope with. 

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Greg, welcome to these public User Forums.

Sorry but more questions to ask you at this point!

How are you performing cloning, is this from within Windows using Active Cloning, or started from Windows with a system restart into an offline environment, or booting the system from Acronis bootable rescue media?

What type of system is being used, is this a Desktop / Tower system, or a Laptop / Notebook one?

Where is the target cloned disk intended to be used, is this on the same system where cloning is being performed, or a different system?

What is being cloned, is this a Windows OS drive, a data drive, or a drive using a non-Windows file system such as EXT4 from Linux etc?

Cloning should not destroy any drives unless the user chooses a raw, unformatted drive as the source and overwrites a target drive which should have been chosen.

What cloning does do is duplicate the disk signature of the source drive to the target, and this can cause a disk signature clash if both drives are connected when booted into Windows.

Logs are created for cloning operations but the location depends on the method being used.  If cloning is performed either after restarting into an offline environment or booting from rescue media, then the logs are volatile and should be saved to disk or USB etc before restarting the system.

Logs created when cloning entirely in Windows are stored in the Acronis ProgramData folders structure.

Hello,

My desktop PC is a Dell xps system about 7 years old. Running Win 8.1 to be upgraded shortly to 10. Frankly I never had a problem with 8.1 and a large selection of printers, scanners. I have used Acronis previous versions to clone (image?) my main C: to an external USB HD dedicated to this purpose. I then created a emergency boot drive on a USB stick. Fortunately, I never had to use them. I will admit I am not a PC tech enthusiast in the last 5+ years. My primary interest is to use the PC as a productive tool for photography. I started my PC, launch Acronis 2021 from Windows, use the new easy interface to clone the C drive to the external USB drive. Everything seemed to go OK until the clone function ran for a few seconds. Then a message appeared saying the clone failed and see the log file. Hmm. Never happened before. I tried 256 gig flash drive. Same problem. Both destination drives were empty at the start and the C drive is 256 gig. When I tried to look at the destination drive, neither appeared in file explorer. After some research, I was able to "fix and recover" the drives using a free file partitioning program. I think I covered everything. 

Greg, there is a log viewer that will show you the logs created when using the Active Cloning option within Windows.

Download a copy of the MVP Assistant log viewer tool and use this to look at the logs to see if they show any issues during the operation process?

The latest version of the new log viewer tool is at the link below. 
MVP Assistant - New 2.0 with Rescue Media Builder (Version 2.0.1)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The Schedule2 log contains information related to scheduled task but is one of the more difficult logs to read / work through.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.