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Acronis True Image 2020 Rescue Media Builder

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Hey Folks,

I am being stubborn, but feel I should be able to fix the following problem, and won't let it go !

Plus it is all educational !

I have about 8 different USB Drives that I use for backup.  One of them, a 948Gbyte  (+/-) type, purchased from Costco, no brand visible, used to, but no longer allows the rescue media be installed onboard.  I will simply via line items state my situation:

- Upon being alerted whilst starting a backup that I might want to install rescue media, I choose to do do it.

- I always get the error, unable to copy files, with a big red X, and of course it stops.

- I have formatted the drive with Disk Management, long version, not fast version.

- I have used "diskpart" from CMD and selected the volume, & the partitions, and deleted all partitions.

- I then used Disk Management to reformat fast to format with just one large partition

- I used "chkdsk" f:\   /b /f do double check for bad spots

- I tried the Acronis Disk Cleanser tool, but when I chose the obvious options (DOD type, remove partitions, etc) I could not get the "proceed" button to illuminate... maybe I am going down a rabbit hole with this.  I did get it to start for a bit and it came back with can't write to certain sectors/clusters.  Don't know if this might indicate a drive problem or what.

- All my other usb drives work fine with installing rescue media... and this one used to.

- In my mind I have wiped out all previous partitions, reformated fully, copied a couple of files to the root so as different sectors would be used, and every time I try to make a rescue partition it fails and says can't copy file.

 

So, I am guessing I am in error somewhere, not done what I might have, or the drive has a problem that can't be overcome... but would think that chkdsk /b /f would just flag bad spots if they existed.

 

Anyway, thanks for any advice !

Dan

 

0 Users found this helpful

Dan, removable USB sticks can be problematic for using with the Acronis Survival Kit because Windows itself does not like finding multiple partitions on such media, which is an issue I have hit myself with a similar USB stick I have played with.

The Survival Kit is really intended more to work with external USB drives (HDD or SSD) rather than memory sticks.

What you can try doing is using an Administrator command prompt then the command below, but please ensure that you select the correct USB drive because there are no confirmation messages!

diskpart
list disk   (to identify USB drive, i.e. 1)
select disk 1
clean
create partition primary
active
format fs=ntfs quick
assign
exit

The above will completely remove all data & partitions from your 1TB USB stick and create an active single NTFS partition and assign a drive letter to the stick.

If you then create a new backup task with the stick as the destination, you should get the option to create the Survival Kit.

If you still get an error with copying files for the Survival Kit, then please check TI_media_builder log for more detailed error messages.

Please download the MVP Log Viewer tool (link in my signature below) and use this to review the log file.

Steve,

Thanks a bunch for the help !!!  I already left this message but pushed the button above that your recommendations resolved my problem, then my message that I had not saved disappeared so if you get this twice please overlook !

I had neglected to mention somehow that I WAS NOT using memory sticks, but was in fact using SDD/HDD USB drives.  So, will be more specific in the future about postings/topics.

YAY !!!  Your recommended diskpart commands did the job and I can now build my recovery disk on my usb hdd... YAY !!! Thanks !

One last question however, I cannot view my initial posting asking for assistance with this problem in the ATI Acronis 2020 user forum ?  I have to go to my account, then show my list of created topics ?  Did somehow not save it in the proper location or way ?  Does the rest of the forum community see my problem and your fix ?

 

Anyway, thank again !

Dan

Dan, glad to read that the advice has helped and the media is built ok for you.

Your topic is showing fine in the 2020 Forum so perhaps needs you to clear out your browser cache in case you have got stale pages stored in there?