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Assistance with extracting some files from a large TIB file

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Good evening all,

 

We have a pretty urgent situation whereby we have ran Acronis recovery via USB twice and the recovery didn't finish both times after a few weeks.

 

We have Acronis True Image 2020 installed and the TIB was made in 2017.

We can look inside the TIB file via file explorer however if I try and copy+paste individual folders, nothing happens.

When we open the TIB via the ATI software and try to recover onto our External HDD, the following appears. Does this wipe what is on the External HDD or will it just export the files onto it?

 

This now an urgent matter for our business and we need to figure out the best way to extract the files we need and can't afford to wait weeks again restoring via Acronis bootable USB.

 

Kind regards

LP

 

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Robert / LP, welcome to these public User Forums.

Starting with the message / image, this is warning that you are doing a disk level recovery from your older .tib file and if you proceed you will wipe the target drive and reformat it using the chosen partition style (MBR or GPT).

If you are wanting to recover just Files & Folders, then you should not be doing a disk recovery!

See KB 63240: Acronis True Image 2020: how to restore files from a backup (Windows) - which shows how to use either of the two methods available.

If your 2017 .tib file doesn't already show in the ATI 2020 GUI then you need to use the option to 'Add existing backup' located behind the caret (v) to the right of the normal 'Add backup'.

When doing a file or folder recovery, you should restore to a different location than the original one, and very importantly, you should open the Recovery options and ensure that you are not recovering with the original permissions as this will cause you problems later.

You shouldn't need to do the above from the Acronis bootable Rescue Media if you have ATI 2020 installed in Windows.