Salta al contenuto principale

Attempting to recover files onto new blank partition with sufficient space, will it write over both partitions on same drive?

Thread needs solution

Hello,

My original setup is as follows:

-1tb main laptop drive
-2tb used external SSD for storage (single partition), with less than 1tb used.
-2tb unused external HDD(single partition)

Last night I did the following:

-Partition the external HDD down the middle to two 1tb partitions (drives F and G). No issues.
-Use Acronis to backup main laptop drive C to drive F above, where I also checked off the box to create that boot/recovery drive as well. No issues.
-Use Acronis to backup external SSD to drive G above. No issues.
-Once the SSD backup was successful, I formatted and partition SSD to two equal 1tb partitions (drives D and E). No issues.

So after this was completed, the layout was as shown as the attached Image 1.

I am trying to have my backup system as follows (as redundancy is my preferred solution):

-Laptop main drive C backed up into partition drive D on SSD and partition drive F on HDD (see image 2 attached).
-SSD External storage (non-existent right now as I want to restore it since it wasnt properly partitioned before) backed up into partition drive G on HDD (see image 3 attached).

What is stopping me from completing this ideal setup is that I am hitting a roadblock. Since the SSD drive that I was using for storage was only one full 2tb partition at the start, I backed it up and then formatted it to two equal 1tb partitions (drives D and E).

So what I am looking to do now is restore all the files from the original SSD storage backup drive G (which the used space was less than 1tb, and even less on the back up per image 4) onto the new 1tb partition drive E.

THE PROBLEM

Acronis is not allowing me to select the specific drive (they are greyed out), only the physical device with both partitions. Will restoring overwrite the partitions? See gif Image 5.

0 Users found this helpful

Gianmarco,

THE PROBLEM

Acronis is not allowing me to select the specific drive (they are greyed out), only the physical device with both partitions. Will restoring overwrite the partitions? See gif Image 5.

The core issue shown in your image 5. is simply that you are selecting the wrong option by selecting Disks when you should be selecting Partitions, and just the GPS SD SSD (E:) partition that you want to restore.

Your images show that you have an EFI System Partition 200MB on both of your external drives which to my knowledge shouldn't be present. There should only be one EFI partition on your main internal boot drive in the laptop.

Thanks Steve!

I am now able to select the specific partition I want to restore, but now I am getting a "Cannot recover the selected partition" error on the bottom, even though there is sufficient space in the partition I want to restore into.

As to the EFI Partitions, I am unaware of what these are and their functionality.

 

Thanks.

 

 

Allegato Dimensione
566694-211222.gif 85.81 KB

Gianmarco, sorry but your latest GIF doesn't look to match with your earlier images 2 & 3 for drive / partition letters.

In image 3 you show the intent to restore from Disk 2 drive E: to Disk 1 drive G: but in the latest GIF you are trying to restore to drive Z: which looks to be on a different drive to G: ??

Steve,

Correct. Appologies forgot to mention that I tried changing the drive letters as I thought there may have been an issue with that. Aside from that nothing else has changed, there is still sufficient room in the partition to restore into (less than 1tb).

Gianmarco, this may still be a matter that there is still too little space for the restore even though it 'looks' to be enough free space!

The log files for your restore attempts may show some information but not sure if this would be true if the restore never is started properly because you cannot select the target partition.

My own approach would be to use a partition tool such as the free MiniTool Partition Wizard software and take around 20 - 30 GB of space from your F: partition and add this to your G: partition (assuming the same drive / partitions are being used) then see how that goes?

I see what you mean Steve.

So even though the original amount of data backed up (916 gb) is less than the amount of free space in the new partition (930 gb), acronis may not feel there is sufficient room for "just in case" concerns? 

Would the MiniTool Partition Wizard you linked be able to read into the .tibx file?

Worse case I can just make one big, single 2tb partition and see if it simply allows me to restore into it.

Only ATI can read .tibx files, so these will not be opened by MiniTool PW..!

For SSD drives, it is normally recommended to have around 20% free space available on the drive to allow for over-provisioning, plus drive sizes are not always exactly equal even for drives sold as being all the same size!

The advantage of using the PW tool is that you can resize your partitions from within Windows.

Making one bigger partition seems to have solved the initial problem, it is now allowing me to restore the partition. So next logical step is to restore and move/delete more files in the restore (always good to do some maintenance anyways!).

 

Thanks again, Steve. Will update later.

So the restore finished, and now there are more concerns:

  1. The restore finished but Acronis noted an error that I can't seem to get more info on (image 1)
  2. The partition it was restored to (drive Y, the only partition that's twice the size of what was backed up), is no longer viewable and Disk Management says the whole 1.8 TB is "unallocated space" (images 2 and 3).

This is actually the second time I did this today. I had the same thing happen on the first try, so I formatted the drive again and got the same result on the second restore.

I mean it's great that I backed up my files, but I live on redundancy and need to have more backups that are actually accessible.

Anyone have any thoughts?

Allegato Dimensione
566858-211318.png 75.34 KB
566858-211322.png 7.96 KB
566858-211324.png 107.18 KB

Gianmarco, sorry but we will need to see the logs for the recovery / restore operation to be able to try to understand what the error here is?

There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page.. 

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backup using same) then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.

The above is assuming that you are doing this recovery from the ATI application running in Windows and not using the bootable Acronis Rescue Media.  If using the boot media, then logs have to be captured / saved before leaving the boot environment or else are lost!

Steve, thank you for pointing me to the MVP Assistant!

I have attached both the backup_worker and ti_demon files that show a "date created" of yesterday. Each seems to correspond to both my recovery attempts given the time stamps. Hopefully this provides some clarity.

Allegato Dimensione
566912-211364.log 3.96 KB
566912-211367.log 3.96 KB
566912-211370.log 3.66 KB
566912-211371.log 2.33 KB
566912-211374.log 2.33 KB

Gianmarco, the logs show that there are problems with the backup image file you are attempting to restore to the other drive.

25/01/2021 11:43:56:664 AM Operation: Recovery
25/01/2021 11:43:56:665 AM Priority changed to Low.
25/01/2021 03:31:49:496 PM Error 0x2160008: A format/resize error.
| error 0x29b138d: Input/output error
| path: \\?\G:\/SSD External.tibx
| error 0xfff0: Data error (cyclic redundancy check).
| code: 0x80070017
25/01/2021 03:31:49:565 PM Error 0x13c0005: Operation has completed with errors.

I would recommend running a CHKDSK of the source disk drive that was used for the backup and fixing any issues found before making a new backup image again.

Oh no. The drive I am attempting to restore into IS the original source drive. I backed it up specifically so I can partition it (the source drive) in half (see original post) and restore into one of it's two new partitions.

I may be in an unfortunate position where I just lost nearly a terabyte of data.

I am researching ways to recover potentially corrupted backups, starting with this: https://kb.acronis.com/content/1517

 

I am on ATI 2020 build 25700

Gianmarco, do you have the logs from the backup of the original SSD source drive from the 23rd Jan that you could upload.

Please zip the logs to preserve their original file names rather than uploading individual files to the forum which renames them to a 6-6 numeric name to confuse the already puzzled!

You may be able to try using file recovery software on the unallocated partition that you have restored to and see if there is any data / files that can be recovered?

A further late thought: can you open the backup image file in Explorer to see the contents?  If yes, then try using Copy & Paste to recover folders or files from the image file.