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Cloning

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I have used the cloning in 2020 to upgrade my 500gb sata ssd to a 1tb nvme ssd, but the new ssd is showing as a 500gb drive. I thought it was suppose to expand the drive partition to 1tb.

Also  when I tried to start my ms office programs it  says C:windows\system32\d2d1.dll is either not designed to run on windows or it contains an error. I reinstalled office but it does the same thing. error status 0x0000006.

The program worked perfectly before cloning. all my programs are on separate internal drive E.

Please help

Regards

Ed 

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Ed, how did you perform the clone for this scenario here?

Did you clone direct from the SATA SSD to the NVMe M.2 SSD, and did you boot into Windows with both drives still present?

The issue of the size of the cloned SSD mirroring the source SSD is easy to fix by using a third-party partition tool such as the free MiniTool Partition Wizard software - the cause is normally because there is a Windows Recovery partition inbetween the OS C: partition and the unallocated free space on the new drive, where you can use MPW to move that recovery partition to the end of the drive, then resize the C: partition to use all the new free space.

I have never seen any reports of the MS Office dll issue in these forums following cloning, but if you did the clone as asked above, then it could contribute to strange issues.

One option that you can try is to open an Administrator level command prompt (launch cmd.exe using the 'Run as Administrator' option from the right-click menu), then in the black window, type:  sfc /scannow  (to run the system file integrity check tool).

I cloned 500gb ssd to 1tb ssd then closed down computer and removed 500gb ssd, then rebooted PC, every thing worked ok, except form my MS office programs and roxio pro 5 suite. I uninstalled Roxio But nothing changed.

I tried sfc /scannow as Admin, it  scanned up to 75% then said Windows resource protection could not perform requested operation.

I will try MiniTool partition wizard software as suggested for the partitioning.

Thanks for the help

Ed

Still can't figure out what to do about d2d1.dll file

 

Ed, doing a quick search on d2d1.dll says that this is not an MS Office file but rather comes from the Direct2D graphics for hardware acceleration and part of the OS.

Checking on my own Win 10 #2004 system, I see the file in C:\Windows\System32 with a file size of 5.78 MB and version 10.0.19041.329 with a couple of copies of the same in other system folders (same size & version).

I would be a little concerned that sfc /scannow could not finish as this does indicate there are issues with the OS files.  I would recommend doing a restart and trying it again.

If you still see issues, then using an admin command prompt, try the following commands:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Run these one by one in the order shown.