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cloud trial

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I tried the trial cloud but did not like it. I would like to cancel out the trial so I do not end up getting billed for it in the future. But I am unable to find information as to how to cancel out the trial, I would appreciate if someone could help me out. thank you very much

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Koe, welcome to these public User Forums.

Please send a private message to Ekaterina Surkova | Forum Moderator who can try to help you with this request, otherwise you should open a Support Case direct with Acronis Support as per How to get support?

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Hello Koe,

I checked your Acronis account and don't see any trial registrations. Please share the email address you've used to activate the trial in a private message to me.

 

Koe, to minimise spam (and attempts to hijack your account), please send the information to Ekaterina via PM; just click on here name on the left hand side of the post to send the PM.