Disk Cloning Failed - See log for details

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Hey, I bought a Crucial MX500 - 500gb SSD to upgrade my laptop at home.

I used the Acronis True Image for Crucial to clone my 1TB HDD to my 500gb SSD.

I am getting trouble with my windows 10 laptop. Its showing error - Disk cloning failed. See log for details.

The following is information from the log. Can anyone please tell me what's wrong.

Many Thanks.

Log:

18/9/2022 1:16:34 AM: 00 12632 I00000000: -----
18/9/2022 1:16:34 AM: 00 12632 I00000000: ATI Demon started. Version: 26.0.1.39450.
18/9/2022 1:16:34 AM: 00 12632 I00640002: Operation Clone Disk started.
18/9/2022 1:16:34 AM: 00 12632 I00640000: Operation description: Clone Disk 1. Clearing disk Hard disk: 2
2. Clearing disk Hard disk: 2
3. Clearing disk Hard disk: 2
4. Copying and merging partitions Hard disk: 1, 2 -> 2 Drive letter: -, - -> - File system: FAT32 Volume label: Size: 260 MB, 260 MB -> 260 MB
5. Copying and merging partitions Hard disk: 1, 2 -> 2 Drive letter: C:, C: -> C: File system: NTFS Volume label: Windows Size: 150.4 GB, 82.83 GB -> 82.83 GB
6. Copying and merging partitions Hard disk: 1, 2 -> 2 Drive letter: E:, E: -> E: File system: NTFS Volume label: New Volume Size: 383.5 GB, 184.4 GB -> 184.4 GB
7. Copying and merging partitions Hard disk: 1, 2 -> 2 Drive letter: F:, F: -> F: File system: NTFS Volume label: New Volume Size: 383.5 GB, 184.4 GB -> 184.4 GB
8. Copying and merging partitions Hard disk: 1, 2 -> 2 Drive letter: -, - -> - File system: NTFS Volume label: WINRE Size: 735 MB, 735 MB -> 735 MB
9. Copying and merging partitions Hard disk: 1, 2 -> 2 Drive letter: D:, D: -> D: File system: NTFS Volume label: RECOVERY Size: 13.01 GB, 13.02 GB -> 13.02 GB
10. Copying MBR Hard disk: 1 -> 2
.
18/9/2022 1:16:40 AM: 00 12632 I000101F8: Pending operation 53 started: 'Clearing disk'.
18/9/2022 1:16:40 AM: 00 12632 I000101F8: Pending operation 53 started: 'Clearing disk'.
18/9/2022 1:16:40 AM: 00 12632 I000101F8: Pending operation 53 started: 'Clearing disk'.
18/9/2022 1:16:40 AM: 00 12632 I000101F8: Pending operation 14 started: 'Copying and merging partitions'.
18/9/2022 1:18:11 AM: 00 12632 I000101F8: Pending operation 14 started: 'Copying and merging partitions'.
18/9/2022 1:51:12 AM: 00 12632 I000101F8: Pending operation 14 started: 'Copying and merging partitions'.
18/9/2022 1:51:41 AM: 00 12632 E000101F6: Error 0x101f6: A format/resize error.
18/9/2022 1:51:41 AM: 00 12632 I000101F8: Pending operation 14 started: 'Copying and merging partitions'.
18/9/2022 3:21:56 AM: 00 12632 I000101F8: Pending operation 14 started: 'Copying and merging partitions'.
18/9/2022 3:22:14 AM: 00 12632 I000101F8: Pending operation 14 started: 'Copying and merging partitions'.
18/9/2022 3:35:01 AM: 00 12632 I000101F8: Pending operation 62 started: 'Copying MBR'.
18/9/2022 3:35:18 AM: 00 12632 I001D0000: Fixing operating system bootability.
18/9/2022 3:35:18 AM: 00 12632 I001D0000: The operating system bootability has been fixed.
18/9/2022 3:36:58 AM: 00 12632 E013C0005: Error 0x13c0005: Operation has completed with errors.

Start: 18/9/2022 1:16:34 AM
Stop: 18/9/2022 3:36:58 AM
Total Time: 02:20:24

Dom, 09/18/2022 - 09:31
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mvp

Welcome to these public User Forums.

Unfortunately the instructions given with OEM versions of Acronis for cloning drives ignores the recommendations given by Acronis when dealing with laptop drives:

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

KB 69472: Acronis Cyber Protect Home Office: how to create bootable media

The log shows an issue in reducing the size of your source drive partitions, E: in particular, which suggests that you are cloning from a larger to a smaller drive.

I would recommend running CHKDSK /F against all partitions on the source drive to ensure that there are no file system issues latent on that drive.

Lun, 09/19/2022 - 10:42
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