"less than 1 minute" for over 2 hours - cloning operation

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So i damaged the physical connector on my 2TB Crucial MX500 2.5-inch SSD. The damage is to the far edge of the SATA power connector. 

Luckily, my PC still booted up as normal. Okay. So i left the SSD exactly where it was and hauled my butt to the nearest computer parts supplier and purchased an identical SSD.

got home, booted up my PC using the 2TD WD Black HDD which is also connected to my PC via SATA cable to the Mobo. Again, no issues. (I had the damaged SSD unplugged from the Mobo at the Mobo side of the SATA data cable.)

bought and downloaded Acronis True Image 2020, single-PC version, after googling cloning software reviews. cool.

i then plugged the new SSD into the PC by way of a SATA to USB3.1 adapter meant for connecting SSD and HDD. Computer recognized it. I formatted it (I'm on windows 10 professional, 64-bit) with quick format using the built-in windows tool after telling it to set the disk up with a GPT layout. cool, no issues.

I plug the power SATA cable for the damaged SSD back into the Mobo. cool.

installed Acronis and navigated to Tools-->Clone Disk. at no time did i get any popups from Acronis indicating that tons of users have this "less than 1 minute" issue which sucks for them. no popups or warnings that cloning is considered an awful move by the "MVP" community on the Acronis forums or that users report issues with it on this Acronis tool which advertises itself as a CLONING tool.

I point it at the source disk (damaged SSD). i point it at the brand new, freshly-formatted SSD as the destination. cool.

i begin the process, having chosen the manual option vs automatic.

it rips through the stages, with the "copying partitions" (or something like that) stage taking the longest.

then it gets to "Cloning disk..."

been here for over two hours now. The source disk has just over 1TB of space used, and roughly that much free. Periodically, the WD HDD which holds the Windows 10 OS i'm running this all in has a ton of audible activity (typical HDD crackling sounds), which peaks and fades periodically.

1) why in the name of all the gods of the ancient world does this product not hit users with CLEAR AND FLASHING WARNINGS about doing this when this is a known issue?

2) what is the safest way to stop this process so i can just go buy a freaking dual bay docking station and clone the drive that way, assuming this "1 minute" still hasnt ended by tomorrow morning?

Thanks in advance, and apologies for my salty tone. i'm furious that this situation is happening. furious that the part of the SSD which broke was so fragile as to have broken with the slightest of pressure from a cable that was being rather inflexible, and furious that Acronis clearly knows about these cloning issues and yet doesn't warn users prior to cloning, let alone prior to purchase.

 

Ven, 04/17/2020 - 22:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commenti: 29781
mvp

Jason, welcome to these public User Forums.

Given that you have been investigating about cloning in these forums per your comments then I trust that you have also created a full Disk backup of the damaged source 2TB SSD as part of your activities here.

I would recommend using that Backup image rather than using cloning if you are still seeing the 'less than 1 minute' status for the clone.

You say the source SSD has a damaged connector, then the ideal process to get the data from that SSD on to the new SSD replacing it would be:

  1. Backup the damaged SSD (if not already done!) to an external backup drive.
  2. Remove the damaged SSD and install the new SSD in its place.
  3. Boot from the Acronis Rescue Media (or Survival Kit drive if created).
    Note: if the SSD is to use GPT, then ensure the rescue media is booted in UEFI mode.
  4. Recover from the Backup from step 1. to the new SSD installed in step 2.
  5. When the recovery process is complete.  Check the Logs for the operation while still in the rescue environment - these are lost on restarting the computer.
  6. If all is OK, then shutdown, remove the rescue media / external drive, then restart the computer from the new SSD.

The reasons for taking the above approach are:

  1. It limits any further damage to the original SSD.
  2. It avoids introducing any new hardware by using a SATA to USB 3.1 adapter, which in turn can cause either cloning or recovery to use Acronis Universal Restore to find and inject new device drivers for the adapter!

With regards to warnings about cloning - have you actually read the ATI 2020 User Guide and read the various Acronis KB documents about cloning.  There are warnings but most users will miss them because they are embedded in the guide / documents.

Dual bay cloning docks have their own restrictions, one of which is that the target drive must be the exact same size or larger than the source drive to be successful.  One fact of life is that two supposedly identical 2TB drives may not actually have exactly the same actual size due to the way disk drives are manufactured.

In terms of how to stop the cloning process while it is showing 'less than 1 minute' then are there any signs of any disk activity?  This is not easy to see for SSD's as they are logical drives rather than physical spinning drives.  If you have left the clone running from a longer period and it still shows the same, then try forcing the power off on the computer by pressing / holding the power button for more than 20 seconds then wait for all leds to go out, fans stop etc before disconnecting the external drive(s).

Sab, 04/18/2020 - 21:58
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