True Image changes name of computer
I am running True Image 2020 build 38530 on a Dell laptop with Windows 10 and saving backups to an external Western Digital Passport hard drive. I have made several backups for this computer named JoesTouchScreen. I click Options, Backup Scheme and choose Custom and then Full. All had been going well. Yesterday, I tried backing up and it failed. It said 'the specified file does not exist'. Then I noticed that somehow the computer name in the Acronis backup window had changed to JoesTouchScreen 1207. So I thought that might be the problem. I tried to change the name back to JoesTouchScreen but couldn't So I uninstalled Acronis and then reinstalled. Name came up as JoesTouchScreen-1. I tried to create a backup and it succeeded. The saved file is listed as JoesTouchScreen-1. But now I have related worries. First, how can I prevent the name from randomly changing when I backup? What happens if I need to restore a backup when opening True Image , the name changes and True Image does not recognize the saved backup files due to different names? How can I delete the backups that were created under the original name? When I use the drop down menu and select 'clean up versions', the versions with the old name doesn't show. But when I use 'This PC' to examine the files on the external drive, the old files show. Any suggestions would be appreciated. Thank you for your time and help.


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