"Cannot find the files or folders selected for the backup"
I selected to backup folders in the X:\ virtual drive created by an encryption program we depend on called Boxcryptor and am getting this error. Note that there's no problem selecting these folders when I say "change source", and these folders are easily accessible from every other program. And, for this local backup, I need to access the folders in the X:\ drive to backup the unencrypted files...
I saw similar issues in past forum posts, but already tried setting the option for "No snapshot" as suggested in the forums, and this didn't help.
And, BTW, I tried contacting support via chat, and that was the least helpful support experience I could think of! The rep didn't seem to understand the issue, and then ended the chat suddenly while I was typing a response...
In any case, given that Acronis clearly has been able to back these types of drives in the past, is there any solution to backing it up now??
Thanks!
Dave.


- Accedi per poter commentare