Schwerwiegender fehler bei der installation - beim Deinstallieren von TI for SBS

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Beginner
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Commenti: 1

Hallo NG,

Habe TI 10 für SBS gekauft.

Möchte die TI 9.x SBS Trial Version deinstallieren und bekomme die Fehlermeldung: "schwerwiegender fehler bei der installation"

Kann jemand helfen?

Gibt es denn kein eigenes Forum für TI für SBS?

Danke
R.

Ven, 03/26/2010 - 16:29
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Frequent Poster
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Commenti: 843

Hello Razor456,

I will help you out.

Please note that official language of this forum is English, however you may ask other forum members for assistance in your language, or contact our German Support Team.

Regarding the issue itself: as far as I understand, you're trying to uninstall your Acronis True Image Echo for SBS product and getting "Fatal error during installation" message. It means that product fails to access some component for uninstallation either some registry value cannot be deleted.

I'd recommend you to use Acronis CleanUP utility in order to remove the product components automatically. Here's the article with the detailed description.

I'd like to make sure all your queries regarding Acronis products are resolved.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Thank you.

Lun, 03/29/2010 - 07:11
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 1

Hi Alexander,

The trial SW that I try to uninstall is: Acronis True Image for SBS (Build 8.084) - German Version
It was not possible to install the new full version over the trial version.

Can I use the CleanUp Utility mentioned above to uninstall Acronis True Image for SBS (Build 8.084) too?

Thanks
R.

Gio, 04/08/2010 - 09:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 24
Commenti: 3268

Hello Razor456!

Thank you for sharing your concern with us, I really appreciate it.

You can definitely use CleanUp Utility mentioned above to uninstall Acronis True Image for SBS (Build 8.084), it should work with the demo version as well.

I would also like to notify you that Acronis True Image for Microsoft Small Business Server is an outdated product, and not direct purchase of it is available. We have a newer version of it: Acronis Backup and Recovery Advanced for Microsoft Small Business Server, you can find it's demo version here!All the Installation and User's Guides are available here.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Gio, 04/08/2010 - 12:50