2012 True Image hanging on shutdown.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi All,

Looks like to the 2011 shutdown issue has not been resolved for 2012 on Windows 7. Today I just downloaded the Try and Buy but after 3 shutdowns which have been fully completed the system still waits at the splash screen.

"Operation in Progress......."

I waited but nothing, had to do a force shutdown to more on....

ACRONIS, will you fix this or should I buy something else?

Jason

Ven, 01/27/2012 - 11:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I received the same problem on Windows 7 yesterday. The "work around" is to disable the scheduled Validation of any backups you have done. Use the "Gear" Icon on the completed backup entry, go into Backup Settings, open Validation and de-select the monthly validation process. (Not sure why this wouldn't be found in testing, especially if it was a known problem. I found this suggestion using a general internet search and it worked for me.)

Mar, 01/31/2012 - 17:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi All,

I have recently upgraded to ATIH2012. I The computer is unable to shutdown and shows "Operation in Progress......."

I had left my computer on for whole night and had to do a force shutdown. I have windows Vista ultimate and had no problem ATHI2011

ACRONIS, will you fix this problem?
Didar

Mer, 02/22/2012 - 11:34
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello everyone,

Thank you very much for your comments.

I am very sorry to hear about this issue. It has been fixed and the fix will be available in Update 2 of our software.

As a workaround, please disable scheduled validation just like David suggested.

Thank you.

Gio, 02/23/2012 - 13:09
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