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2013. Cannot repair, delete or install !!!!

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Hi, hope someone can help?
I had some of my C: drive backups fail, could not find a reason why. When i tried to run manually it either could not lock the drive or it would just sit there doing nothing and the whole PC became unresponsive - so i tried a reapir, that failed, so i tried uninstall that failed with "package could not be opened" so i tried install of the same version, failed .....
So now i am stuck with an instalation which does not work and i cannot do anything with it unless i delete the folder in programs and then go into the registry and try to delete everything i can find related to this

So please, and good ideas of what to do or if there is a best way to delete everything so i can start again

I attached a log from one of several attempts in case it makes sense to someone?

Its been a good product but when it goes wrong its just plain flaky !!! not sure if i can get rid of it it will every be coming back .......

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Use the TI Cleanup utility. Link is #4 in my signature. Read the instructions within the bulletin.
Note the common instructions within the bulletin.

At the time of my posting, the link is not working,
Contact moderator via private message at this link.
https://forum.acronis.com/user/36716

Hi GroverH, thanks forthe info. I downloaded and did the removal thank you. After a complete uninstall id did a reinstall of the program and entered my key. Now i seem to have 2 problems, firstly i get the too many registrations error so it is seeing the same machine and everything as a new registration and i dont know how to delete the first one or carry it over to what is actualy the same machine. But that info would only help if the program would work !

The situation now is the same as before, i can set a backup and it seems to start and then just hangs, not only itself but the whole PC, nothing works, Acronis not responding, nothing and i have to do a hard reset to get to a functioning PC. I have now done a few uninstalls and checked as best i can everything is removed, reboot, install, look for old versions of backups or set up something new and every time its the same, i am not able to do any form of backup without a complete freeze, no error, nothing.

As i use crashplan as well maybe i stick with that as that just works, this did so for a long time but it seems now that something is not right and its not going to be a simple fix - unless someone can give me a solution to try then i will give it another go.

Thanks in advance

This link may help with the activation.

Not sure the solution on the freeze. You may have to contact Support on a paid basis.

Which operating system is involved? If Win 8 or 8.1, you need 2014 and the upgrade is free.

http://forum.acronis.com/forum/50750