2013: Restore does not offer choice of newer backups
I had a look at my backups recently, and checked what happened when I pressed "Restore".
There was a dropdown to choose the date to restore to : but with only one option, the date that the backup chain was started (with a full backup) - no mention of the hundreds of more recent dates that the differential backups had been taken. (The files are clearly visible).
Nowhere could I find an option to browse these newer backups. How can I do this?
Thanks - but that post seems to be about 2014.
I'm using 2013. It's also just happened again, I cleaned up, created a new backup set, it made the original fine yesterday and updated it fine today.
But it only shows me the option to recover yesterday's, if I click "recover".
The 2014 and the 2013 webhelp files are essentially the same. There is also a help file included with your software.
Before I an help further, I need to know what what type of restore you are wanting to achhieve.
Is this a single file or folders restore or a restore fof a single partiton or of a whole disk?
Does your question about Acronsi relate to its use inside Windows or when booted from the user created TI Recovery CD?
Which version of Windows?
Basicaslly, you will need to open True Imge and use the TrueImage browse for backups (or possible Add Backups) and browse the directory tree to the desired files.
Once you find the files, then use the options "Add to backup list".
After such a selection, you should find the files listed.
I think I am trying to do the absolute simplest task.
With the Windows (7) GUI, choose to restore (anything) from a version in a backup chain. I've attached a screenshot.
As you can see from the Windows Explorer, there are 2 files in the location. The initial full backup, and a single diff file made earlier today.
But the GUI is reporting only one version saved, and if I press the restore button, I only get to choose to restore from yesterday, not the one from today.
Surely as default it should offer me the newest version? And a choice of dates to restore from?
It's build 6514, by the way, installed yesterday.
no mention of the hundreds of more recent dates that the differential backups had been taken. (The files are clearly visible).
I'm using 2013. It's also just happened again, I cleaned up, created a new backup set, it made the original fine yesterday and updated it fine today.But it only shows me the option to recover yesterday's, if I click "recover".
How to add files in 2013 to the backup list is at this link. 2014 is the about the same.
http://www.acronis.com/support/documentation/ATIH2013/index.html#3504.h…
Have you tried this opton to add the "not listed files"? It is entirely possible that the "missing" files might appear in a new gui listing after the "add to backup list" is executed.
I am understanding that you have now upgraded to 2014, build 6614.
With your indulgence, my questions are intended to try and understand what is happening to you so it can be resolved.
As you have stated, the backup 2 is not included in the single backup task shown. Is the backup task which created backup 1 the same task which created backup 2?
According to their names, both are "full" backups yet there is a huge difference in their sizes which raises a huge question mark about its type and validity. In both 2013 and 2014 versions, if the 2nd file was a diff file, it would be labelled as such--not as a full. Have you tried to validate the "not listed" file?
Were both these files created by the schedule or by your clicking the "Backup Now" option to make them run manually?
Have you edited the backup task so the current task is different than its original configuration? An edited task rarely produces the expected results so I discourage any editing or changes to the original configuration. If changes needed, my recommendtin is to stop using the old task and start a new task.
If you continue to have troubles, then I would use the cleanup utility (link 4 below) and start over with a fresh install and fresh backup tasks. What appears to be happening to you is not normal.
In additon to the preceding post #5, what happens when you put your mouse pointer inside the disk backup task.
Click the cog wheel (extreme right)
Then click tbe Recovery Files opton.
The resulting windows put you inside the Acronis BAckup explorer.
In upper left corner are two options. disk & partitions, and Files-folder.
If you click both options, does the missing file appear along the botton row?
This link is an example of how to get to the Backup explorer and how the files are displayed.
http://forum.acronis.com/system/files/delete-backup-file.jpg
Hi GroverH,
thanks for the tips - but I have to repeat, I am using 2013, in Help->About it says True Image 2013 by Acronis, Build 6514.
The backup is setup as a "Version Chain" type.
The Recover Files option still only lists the original date, although there are now 5 files in the same location. I'm pretty sure they both got created by the same task, but something has clearly gone wrong.
I am going to delete this backup, and try creating a complete new version chain to see if it helps.
OK, I am corrected. You are still using 2013. I mis-interpreted you metion of "it updated fine"--my fault.
Frankly, I would discourage your use of "version chains" as the backup type. Its use can cause an excessive number of differentials (6 months) before another full base is performed. I would strongly urge you consider my example of 11-Dif which is designed to do its own cleanup and prevent a full backup disk caused by too many differential backups. My example will cause the full to be created more frequently.
As these last few backups being created manually by you or automatically by the system.
If manually, is your method of backup creation that you place your mouse cursor inside the OS-C backup task and then click the "Backup now" option located on extreme right inside the OS-C task. My reason for asking is that is that the user instructions are not clear about the point I cover below.
The backup task is created once with all the settings (scheduled or non-scheduled) you want and then saved under the "Backup later" option.
After that is completed, any and all future non-scheduled backups are initiated by opening the program and clicking the "Backup now" option so unless you use different backups to backup different data areas, there is not further need for additional backup task creation nor schedule changes. In this example, the first backup task begins with selecting the "Disk & Partitions" opiton in the upper left corner. The next backup, if using the same task, will begin from inside the Backup task first created.
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Well, I tried removing all existing backups, created a new 11-Diff as your suggested (new name, new place), but there is clearly something wrong.
It only backed up 3 GB on the first run, and the log was not consistent, listing about 6 backup events over the past few days.
I am going to clean up as you suggest and start from a clean reinstall.
This has however somewhat shaken my faith in Acronis. A backup system is supposed to give you peace of mind. If it can (without any warning signs) get this far out of whack, then how do I know in 6 months time, when I might actually need it, that all will be well??
Perhaps the best place to start would be to use the TI Cleanup utility. See signature link below.
Would you clarify the type of backup you are performing.
From the main top menu, you can choose either the
Disk and Partitions or the Files only.
If the choice was "Disk & partitions, then you can choose either the individual partitons or you can click the "Switch to Disk mode" and select the disk to create a "disk image" backup.
Which of the above is the type of backup you are creating when you create the full plus diff task.
I, too, have been a long time user--or at least since version 8.
All my backups are always the "disk image" type backup which automatically includes the entire contents of the entire disk. Having all its conitents within the same backup has enabled me to creatre replacment disks to both larger and smaller disks and to do restores without issues. I have both XP Pro desktop and Win7 laptops (none are GPT or UEFI) and my restrores have always been successful. I do not mess around with File only backup as the disk image automatically includes all files.
Cleanup done. I now have a full re-install, have set up a diff-11 backup as per your (excellent) tutorial. First backup looks OK.
I'm just doing the C partition, as I keep "bulk, temporary data" that does not need backing up on my D: partition.
I will keep an eagle eye on how it goes now for a while! Thanks for the help.
If your Windows Disk Management shows you to have a non-lettered recovery partiton, that partition should also be included within your backups.
if your Drive D has file types on which you could use the Exclude files option, you should still consider using the disk option backup to include all partitons but use the exclude option to some of the files on D would not be included.
Having this type backup, you could easily create a replacment disk which would have both partitons already there but d would not have any data as the data would be excluded and non included in the backup. A disk option restore is just so much easier and has chance of error--as compared to a backup of individual partitions. Under your current backup plans, do you have recovery plans if your hard drive fails so your only choice is to restore from your existing backups? Just something to think about.