Acronis 2012 WD edition problems with restore
I'm using the acronis WD edition, the latest from the WD web site (I think its from 5/2012) and I took two backups this morning of my girlfriends daughters computer, both verified, and now neither one will restore, giving me an error that the operating suffered an internal error, invalid fat partition 0x70001.
I saw several support threads from ~2 years ago suggesting that the file system was corrupt in the backup and to mount it and do a chkdsk/scandisk. Unfortunately, the only fat partition in the backup also will not mount. I get the new hardware 'ba dump', and about 20 seconds later the 'be doop' that hardware was disconnected and an error that acronis cant mount the partition.
So I'm sitting here with a nice laptop and two nice backups, but I can't put either one of them onto the laptops hard drive.
I'm using a very early usb 3.0 wd my book essentials 2GB drive, and the laptop has usb 3 ports, so the backup went pretty quick.
I'm confused as to why acronis would successfully back up a drive with file system issues, will validate it 100% good, and refuse to restore it.
In a nutshell, I'm completely doomed if I can't restore this young lady's data. Completely doomed.
Will using the trial of acronis 13 do me any good at all? What else can I do or try. I was supposed to have this straightened out by 5 this afternoon, its 9 now, and I'd better figure something out tomorrow...any help at all appreciated at this point.
I did get it back. Turns out what it was annoyed with was the ~100MB windows 7 partition thats used for disk encryption. I restored everything minus that partition and it worked fine. I was a pretty happy camper when it restored and booted fine.
I couldn't switch cables or go to usb 2; the whole laptop is usb3 and the cord that connects the external drive to the pc is a proprietary WD cable...has a regular usb plug to the pc but the connection on the back of the drive looks sort of like a pair of microusb connections next to each other. I guess they wanted to avoid people swapping a substandard old usb cable and then complaining about problems with usb 3 connections.
Kind of a big hole in the product though, if it will back up and verify a messy fat filesystem partition and then refuse to restore it. Not sure if thats something that got fixed in acronis and not waterfalled to the WD edition?
If I download the iso/standalone recovery version, is that limited to 30 days of use as well or is that just the s/w installed on the pc? I sort of went out of my way to put WD disk drives in all of my pc's so the wd edition would work on them. If its old s/w thats full of bugs, I'll have to try a different backup strategy.
The bootable RecoveryCD made from the downloaded trial iso will function after the 30 day expiration but its use is limited to that of Recovery.
I recently purchased two wd external "my books" 3tb each. Each came with a link to download a free copy of Acronis True Image WD edition. After downloading and installing I created a bootable rescue media and then from windows backed up my entire partition (I believe it had 6 or 7 partitions) sector by sector. It took over 3.5 hours to complete. Once completed I validated the .tib archive. About 2 weeks later I upgraded for free to the new windows 10 operating system. After using it for a few hours I realized I wanted to go back to windows 8.1 so I reformatted my drive and went through the recovery option using the rescue media I had created. It seemed to go flawlessly ... until I went to boot into the computer. The computer went to boot up then went to a blue screen reading "your computer failed to start ... collecting data then we will restart it for you" then it restarts then goes into the automatic recovery ... then goes into diagnosing problem ... then a blue screen that gives me the option of either restarting (which does the loop all over) or advanced options. When choosing advanced options I can go into either a refresh or a reset. Either one of these options results in asking for a windows 8 disk which I did not receive with my computer. The only thing that tried to work was a automatically detect startup problems. This went on for over an hour before saying that automatic recovery could not fix my issue. I tried to reformat and recover now three times all with the same result. When I called the computer manufacturer and they said they cannot send out a recovery disk and my only option with them is to send it in to be charged up the *ss for something everyone should be able to do themselves. So then I start reading online about csm properties. I go into the bios and enable and in the submenu select the legacy oprom only selection. This locks up the bios. So then I ended up taking apart the computer to get to the battery so I could reset the bios. I've now been without a computer since Sunday. I was considering purchasing Acronis 2015 to get the full version, but now I'm having doubts. I have a co-worker who has a windows 8 disk. I'm going to attempt a recovery with that and hope it works. If it does not I will be forced to spend over $100 for a windows disk from Microsoft. Feeling ripped off.
Computer:
Asus eeebox 1505
500gb hitachi hdd
6-7 partitions
I suppose aside from telling my story ... what do you think went wrong? If I did a sector by sector backup and then did a sector by sector recovery. Shouldn't the computer start the same as when I backed it up?