Acronis 2013 consistant restore problems on multiple machines

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I've been an Acronis user for many years and have been upgrading with pretty much every new release for the last 5 years. Recently I've noticed some problems with restores:

I've been running through some recover scenarios and so far unlike prior versions of Acronis the restores all come up to a blinking cursor. I've tested with WinXP Pro and Win7 and consistantly find this to be the case on multiple conifgurations and different machines. For Windows 7 if I leave out the Dell Utility partition and do a repair it corrects the problem. Still working on the work around for WinXP. I own a number of Acronis Licenses and have not had this issue in the past. The behavior also occurs whether its a clone, standard restore from USB drive to local disk, or even a disk to disk restore. Considering I just upgraded all my machines to 2013 I am now not confident that the data is protected. In the past I've been able to use all of the features with out issue. I've also tried all the combinations of restoring with and without MBR and with and without any diagnostic partions. Out 12 test restores only one worked and in that case it still required the Win7 startup repair to be run from the DVD. This to me is not acceptable and needs to be corrected. I would like to know how many others are experiencing the problem and if and patch or hotfix is planned to be released.

For now Im faced with the possiblity of downgrading all my machines to the older licenses or just using an older copy of the boot CD.

Mar, 02/26/2013 - 13:58
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I haven't experience this issue, but I have noticed that some systems place the utility/diagnostic partitions at the very beginning of the drive. Using the newer versions of True Image, the default during a restore is to offset the first partition on the disk by 1MB. This could be an issue when the OEM BIOS /UEFI firmware is looking for the starting point of the partition at a specific location on the disk and not finding it. Just a guess on my part.

In some disk imaging software, there is the ability to use either the 1MB offset or to start at the beginning of the disk (XP mode or Vista/Win7/Win8 mode)

"Cylinder, Head, Sector (CHS) alignment.

This is the alignment used by all Windows versions, up to and including Windows XP/Server 2003. Disks are described as having sectors, heads and cylinders, typically 512 bytes per sector, 63 sectors per head and 255 heads per cylinder. A head is often referred to as a track. Partitions start on a head (or track) boundary and end on a cylinder boundary.

1MB alignment.

Beginning with Windows Vista/Server 2008 partitions are aligned on 1MB boundaries. For a disk with 512 bytes per sector this equates to 2048 sector alignment"

Mar, 02/26/2013 - 14:50
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