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Acronis 2013 - Corrupted backups

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Hi,

I would need help, please...
All my backup are corrupted.
I'm using a 2013 version of Acronis. I did saves time to time.
Now I need to use them, it seems all backups are corrupted. (0x0004000D)
Any idea where is it come from ? And what can I do to retore my disk ?

Thanks for your help !

Jean-Luc

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"Corrupted" is, unfortunately, a rather non-specific error message, in spite of its rather specific sounding term. It really just means that ATI can't validate the archive, which can be caused by disk errors or connection errors, rather than any problems with the .tib file itself.

Validation failure is often due to hardware issues. To troubleshoot, see Grover's new backup and restore guides http://forum.acronis.com/forum/29618 and http://kb.acronis.com/content/1517

Run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.

Don't connect via a hub, a port in a monitor, or a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.

I recently saw that with TIH 2013, a single case, a computer configuration very little changed from previous successes. Comparing attempts it seemed the bad image was simply incomplete for whatever reason.

It is essential that you test backups. That's awkward unless you have an identical computer or close to it.

(You can try to recover to another computer but drivers will be wrong, you can at least go as far as to see that TIH accepts and is ready to proceed.)
And using an old drive that is smaller can be problematic if you depend on exclusion to reduce size required.

If familiar with TIH you can get a rough idea of completeness by looking at the size of files on the backup media, the number and max size of each will vary with the computer (oddly even for same OS).