Acronis 2014 prevents sleep after backup
Hi, I'm hoping someone might be able to assist me with an issue.
I've recently re-installed Windows 8.1 and have had to do therefore re-install may software. I don't think I had this issue on my previous installation but for some reason I do now.
I have TI2014 to run a scheduled backup and it wakes the PC to do it, which is fine and all works as it should. I've checked the option to keep the PC awake and prevent sleep while carrying out the backup, the problem is that after the backup completed TI continues to keep the PC awake.
Using powercfg -requests from command prompt shows the are no wake requests from anything, however, using powercfg -waketimers once TI has run shows a particular event that normally is set to expire after a week relating to Acronis Scheduler 2 service, I think it may be this that is preventing sleep. Unfortunately I don't kn ow how to fix it. Restarting the service doesn't clear the wake timer. The PC sleeps when the service is stopped but as soon as the service starts again sleep is once again prevented.
Can anyone shed some light on what I could do to fix this issue?
Thanks,
Simon.

- Accedi per poter commentare

Hi, Thanks for the in depth reply Scoop I will run through your suggestions as soon as I can.
Just as an update though, I decided to abandon TI's task scheduler and rely on windows instead, I created a task to wake the computer and run a small program called "mouse jiggler" which prevents the computer from sleeping by simulating mouse movement. Task scheduler is set to terminate the program after 5 hours (although I've since set TI run a batch file to kill the process early).
The computer woke, TI ran its backup successfully, Mouse Jiggler terminated but still the computer failed to sleep (my sleep timer is set to send the system to sleep after 20 mins inactivity).
It seems this isn't purely related to TI, it just seems that when windows wakes from a sleep timer it never goes back to sleep again unless done manually, although any time it wakes again it will failed to sleep based on the sleep timer until the PC is restarted. Looking for devices sending power requests always shows nothing and energy reports also give no indication.
I used event viewer to lookup events relating to sleep and wake and it looks fine until I get to this morning where the an information event showing it woke at 00:58:45 GMT but then doesn't appear to have tried to get back to sleep again...
Any suggestions on what else I could look into as to what would prevent windows own sleep timer from working after a wake timer event?
Thanks for the assistance so far.
- Accedi per poter commentare

Simon,
You're welcome. Hope you can resolve the Sleep issue. Windows Sleep issues are numerous and can be difficult to resolve. That's why I decided to go with a Sleep task method. I recall in past years where my Desktop PC would intermittently stay awake when depending on the Control Panel Sleep timeout setting. I sort of gave up and went with my current post-Acronis backup job setup. It's been running good for about 3 years.
I had a similar issue with my Laptop a couple of years ago and the problem was related to my Win 7 Homegroup network. The Laptop was receiving some kind of a "handshake/ping" signal from the Desktop PC via the Homegroup LAN connection which was preventing the Laptop PC Sleep so I used the -requestsoverride option to remove that issue.
Since you've already tried the -requests option and it's not reporting any results, may be more difficult for you to identify the issue.
I'd try periodically checking that though (requests) since it may return the information needed if checked often.
You can create and schedule a temporary batch job that can periodically run the -requests option and output the results to a file. That way you can check to see if Powercfg is reporting something intermittent.
Something like this (*.bat script contents)
powercfg -requests >> c:\Users\your_pc_name\Desktop\requests.txt
exit
The double ">>" output parameter will append to the originally-created "requests.txt" file so you can check the contents of multiple queries daily or whenever your Task Scheduler runs the batch job.
- Accedi per poter commentare

Thanks for the help once again, I will definitely try the batch script and see if anything comes from that, hopefully i'll eventually find whats preventing sleep.
Thanks,
Simon.
- Accedi per poter commentare

If the computer will sleep before the backup, this may be of interest.
9. Grover's How to prevent Win7 computers from going to sleep during backups - PDF download
For those having trouble with shutdowns or validations, this is a practical workaround.
- Accedi per poter commentare

Grover,
Thanks for that link. Wow, a great article :) I snagged that one for my PC Info folder.
- Accedi per poter commentare

I'm having a similar issue. Was there one particular thing that helped?
- Accedi per poter commentare