Acronis Cloud file backup

Backing up about 1.3 GB of data, consisting of My Documents, etc. with an exception of certain files such as .exe, .msi, .iso, etc...

For the last few days, it fails, continuously, and I can't figure out why. Here is the error in the log, which is as helpful as a screen door on a submarine as the KB can't find squat on it.

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x00980384

I can modify the job, to just backup 1 file, and it still happens.

I can't recreate the job as I'm at work and I have to redo all the backup jobs due to using 2-step verification for my Gmail account, and I have to create a new password for Acronis. I will be trying that when I get home.

Any ideas that would help preventing me from having to recreate would be great.

Thanks,