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Acronis Email Backup and Data Backup

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I am running into difficulties.

I began with installing in Windows 7 64 bit enviornment - Acronis 2009 I had to run the install as Administrator (Jules) while logged into a workgroup computer. In this instance I logged into Judy's computer. I launch the Acronis installation - and then I had to insert the admin user name and password for the installion to run.

I had difficulties with the backup and the results while running the backup.

While running the email backup while logged into Judy's computer using her log in credentials the backup drills down into Jules users folder to create the backup.

That must be because Acronis is defaulting to the admin credentials supplied during the installation.

The way I can work around that is to do the Data backup instead of an Email backup - then I can give the backup a name, choose the files to backup, and then save the TIB backup to a specific folder. At least I get the data that I need to backup -documents and pst files.

Today I ran the backup wizard and when I chose to 'run task now' the task did not run. I did this on three computers and on those computers I was unable to get Acrnois to run task now. I then noticed after completing the wizard that in the backup schedule the backup was listed as 'unschedulged task' and in idle mode. I was unable on any three computers to run backup - to run task now.

I then did an 'edit'. and changed the backup from 'manual' to other choices. Be it daily, weekly, monthly I kept seeing this message 'Incorrect Repetition Period' and whatever I did to change the date and time that message never went away.

I have sitting on these three computers the backup routine that I created. However, because of the difficulties I encounted the backups sit idle as an unscheduled task.

If there are support articles that addresses these issues please let me know.
Thanks

0 Users found this helpful

Got to thinking I should use the boot media and do the backups from there that way I am out of the windows environment ....?

You are fighting an uphill battle using 2009 with Windows 7.

It is not supported or tested on Windows 7.

From the 2009 documentation (User Guide):

1.3.2 Supported operating systems
Acronis True Image Home has been tested on the following operating systems:
• Windows XP SP 3
• Windows XP Professional x64 Edition SP2
• Windows Vista SP 1 (all editions)

If the boot media recognizes your hardware and boots correctly, then it should work okay.