Acronis Scheduler2 Helper – not responding
Acronis True Image Home 2011 (German) Build-Nr. 5519
Windows XP 32bit
Dear all,
I use a backup task, that is scheduled to run once a day at system shutdown.
It works successfull, but if I use the PC once again on this day, I get an error that Acronis Scheduler2 is not responding (see pictures).
How can I solve this issue?
Thanks in advance!
Christian
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Hello Christian,
Thank you for posting. I will certainly help you with this.
This issue occurs because of the Acronis Scheduler 2 Helper preventing Windows XP from shutdown after using the setting to create a backup upon system shutdown. It is a known problem in our software and it will be fixed in the next build. As a temporary workaround, please use a different backup setting.
You can always subscribe to our newsletter to receive update notifications.
Please let me know if you have additional questions.
Thank you.
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I have been having this same problem and just upgraded to TrueImageHome 2011 in hopes that the problem would be resolved. However, I still have the problem. Is it something you are still working on fixing?
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Hi,
I have been having this same problem with both my notebook and desktop , and the OS is Windows 7 Ultimate, the acronis product is TrueImageHome 2011 build5519 .
I have download the fix 'acronisscheduler461.exe ' , then upgrade it , but, I still have the problem.
我担心是软件冲突,所以我在我的笔记本电脑上全新安装了win7之后,首先安装TIH2011,但是等我陆续安装了其他软件之后,等我关机的时候就会出现这个提示:
“Scheduler2 Helper – not responding”的提示。我已经在我的笔记本上安装了很多次win7系统,但问题始终存在,而且好像这个问题是随机发生的,我也不知道为什么就这样,十分痛苦,希望能解决。
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John & Fly Lee,
TrueImage 2011 provides 30 days free support. Suggest you click on the support button (upper right of this webpage) and login into your personal webaccount and fill out s request for support ticket. You will need your serial numbers.
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Acronis Home 2011 installed on Windows 7. The progran will not respond when trying to schedule task, file selection or any option after the initial program opens. The program hangs and has to be aborted. I was able to use 2011 on windows XP. What can be done to resolve the problem?
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