Acronis Scheduler2 Service is Missing? Acronis True Image Home® version 9.0 (build 3,854)
Hello,
I tried to do a monthly backup as I have for years. (Most recently 11/16/2011.) Today I received the error message E00640068: Failed to create the scheduled task. Error #1722 – “The RPC server is unavailable”
I found Post 1521: RPC Server is Unavailable (Error Code: 1722) in the knowledge base.
The first instruction is to check in services for the Acronis Scheduler2 service. But my services window shows no Acronis services at all!
Yet, according to msconfig, schedhlp.exe is being loaded.
Can someone please advise what I should do? How did my Acronis Scheduler2 service disappear?
I have a Lenovo T61 with Win XP, fully updated.
Many thanks,
-- Eric
PS - I do my backups manually, not using any kind of automatic scheduler.
I'm not sure that ATI 9 had a provision for a repair install -- it's a very old version and my memory is not fresh. However, if you start the installer, either it will offer a repair option or not, if not, you might have to uninstall the reinstal. Ati 9 wasn't one of the better version of ATI. IF you can find ati10 (not ati2010 but ati10) then I highly recomend it.
A repair install seems to the solution. See this old thread http://www.wilderssecurity.com/showthread.php?t=134465 for some help.
Thank you for your quick and clear replies. I tried the command prompt query and got an error message "The specified service does not exist as an installed service." That's pretty unambiguous.
I will try a reinstall as per Mark and thomasjk's suggestion.
Scott, what was special aobut ati10? What do you think of the latest ATI, which I can upgrade to for $19.95?
Many thanks, -- Eric
If ati8 was the model T for full system disk backup, then ati10 was the ford falcon -- compact, reliable.
ATI10 was the first version that had automated backup file management built in for backups that weren't in the Secure Zone. Before ati10 we had to use slightly compolicated batch files to take care of backup file management. Other than that, ati10 did not have many bells and whistles but a very solid version although not perfect--its weakest point was the drivers on the bootCD -- lots of hardware it wouldn't work on but back then Acronis would work with you to get you a bootCD that worked on yor machine--no 30 day cut-off). On machines with ATI10, I never doubt that my scheduled backups are being made or that I can easily find them and restore them -- especially if I use a later bootcd (ati2011 or ati2012 bootcd is probably the best so far) ;).
The subsequent release, ATI11, had many more problems and I once refered to it as the dreaded ati11. I've mellowed in the passing years since. In its defense, ati11 was the first version that had to accomodate the dreaded windows Vista. I still use ati11 on couple of Vista machines, which ati10 wasn't designed for.
The next version, ati2009, was the first version to forego the Backup Locations method of managing backups and used an internal database, along with a somewhat diff interface. The file management has been problematic ever since--ati2012 is probably the least problematic in this particular regard.
ATI2010 was pretty solid and a number of longtime users seem to like it still although it had some issues with mbr/track 0 alignment as did it predecessor. It was like ati2009 but with some of the bugs fixed.
One of the 200x series was the first to include the nonstop backup feature. I forget which because I don't use that feature. Whichever version introduced the feature, it was problematic for at least some folks -- didn't reliably backup or more often, used up too much PXC resourece -- and some of use just disabled the service after install.
ATI2011 was a big change in the user interface (it stopped dealing with tasks and presented instead "data sets", whatever those are. ATI2012 uses this same paradigm). Ati2011 had a host of probs that we hoped would be worked out in ati2012. Some of them were -- ati2012 isn't as likely to orphan a backup file.
ati2012 is the first to use online "live" periodic activation and I have had cases where ati was unable to reach the server, de-activated and scheduled backups did not occur; for me that's a critical issue and I only have ati2012 installed on a test machine. ati2012 ws the first to have the sync feature. ATI2012 was the first to misbehave if one disabled the nostopbackup/sync service.
Despite the problems I've stuck with ati for a long time, partly out of habit and partly becasue all the alternatives seem to have equally serious issues.
Folks, feel free to correct me where my spotty memory has failed. I probably flipped the order on one feature or another.
Wow. I see why you're a Forum Star. What an excellent discussion. Do you make house calls? :{)
I just do periodic backups on one or two laptops. ATI6 worked beautifully for me years ago when my HD crashed. Since then (fingers crossed) I haven't needed to restore an image. I upgraded to ATI9 at some point, and that's where I am today.
When reading about ATI2012 I was attracted to the feature that lets you transfer an image from one laptop to another with a different HD - I'm about to start using a new laptop, and if it works as advertised it would make things easier.
However, I know (even before reading your terrific discussion) that often these features don't work as advertised.
I will try to salvage my ATI9 and stick with it for the time being, at least on my WinXP laptop. I'm assuming it would be hard for me to find a copy of ATI10 at this point.
For my new Win7 machine (with a solid state HD), do you think upgrading to 2012 would be better than sticking with 9?
If you have the plus pack then you can restore a system to a diff machine proivded you have the drivers for the new machine and follow all the steps. You really can't do it without the plus pack. If you jsut want to go to a diff harddisk, all the atis can do that.
However, older version don't support Vista and you need ati2011 or later for decent w7 support in ati. So that's a determining factor.
If you're running xp, your hardware might be new (sata 3- etc) enough to need the new version.
If you did find a copy of ATI10 for sale, it woudl probalby be dirt cheap. -- Jut make sure, whatever you are using that you make the bootcd, and go through the steps of a restore up to the the final Proceed to ensure that the boot cd will work on your harware. Later bootcds will work on backups made with older version. E.g., ati2012 will restore an ati10 backup.
for a w7 machine you want to use ati2011 if you can get it or ati2012. Ati2010 would be fine -except I don't recal if it supoorts w7-- I think it might have had some alignment issues in anyevent so a later version would be preferable despite the faults.
Wow. I see why you're a Forum Star. . . .
Thanks for the thought. Some might call me a start. Others think I'm more like a bad cough; just persistent.
I've had a bad cough. Persistence is much better. The world runs (when it runs properly) on such persistence. Many, many sincere thanks.
(PS: To any ATI person reading this: Someone like him here strengthens my attachment to your product. Just sayin' ...)