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Acronis True Image 2014 and windows 8.1

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This program works without a hitch on my wife's computer which is running on windows 7

My computer is running windows 8.1, and after loading True Image, when I hit the "disk & partition backup" button I just get a flicker? I have to then reload the software each time I want to do a backup. It works one time after each reload.

Any suggestions appreciated.

Ian

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Try to uninstall, reboot and reinstall. If that doesn't work, uninstall, use the Acronis True Image clean up utility to clean up behind the installer, reboot and reinstall. I am using Windows 8.1 perfectly fine with ATI 2014.

Thanks Pat L,

Went directly to your second suggestion uninstall/re boot/ run cleanup utility/re boot. It worked!!

Thanks for your help,

Ian