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acronis true image 2015 crash

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Either the QT file is corrupted or some other software might be using it.

Have you tried running a repair install of 2015? I suggest temporarily disabling your firewall while installing (disconnect to the internet while the firewall is disabled), make sure no browser is opened and try to have as little attached and running on your PC apart from Windows itself and the TI installer.

Hello Erica,

thank you for your posting!

It will be hard to deal with crash in forum, because we'll need some information from your machine to investigate the problem.

Can you please send me your serial number in a PM (or just register it under your account) so that I can create a support case for you.

Colin, thank you very much for helping!

Thank you.

With Anna Trifonova being everywhere , all the time and accurate it is difficult to post anything meaningful ; of course , she is right ; when describing a case you should give more details about your configuration ; but anyway you are now in good hands ; your problem will be solved efficiently provided something is not in trouble in your configuration and / or Hardware ; In any case this will be diagnosed ; imaging programs are extremely sensitive to failures in the configuration and / or Hardware problems .