Acronis True Image Home-10 ..Request for Procedure for uninstallation and reinstallation

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Beginner
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Hi,

I tried to uninstall Acronis thro Add/Remove program. "Fatal error during installation" : message appears and does not delete the program.

I wanted to uninstall and reinstall the program due to following errors:
1. Not backing up as per scheduled task.
2.Displays error(red) in the schedule calender on scheduled days.
3. Giving MBR3 error @ startup.
4.Backup archive is not showing the backup folders
5.It gives system not protected error every other week
6. One click protection is not working

When I tried to uninstall Acronis thro Add/Remove program. "Fatal error during installation" : message appears and does not delete the program.

Please provide suggesion to delete and reinstall and how to solve above issues?.

Regards,

Raj

Sab, 09/26/2009 - 20:00
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Regular Poster
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Commenti: 135

There are most likely many postings pertaining to this, both in this forum as well as the previous Wilders forum.  For a starter you can look at this one.
http://kb.acronis.com/content/1727

Sab, 09/26/2009 - 22:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello DORAIRAJ,

Thank you for using Acronis Products

In case issue with MBR error persists you should repair MBR using one of the following method. Boot from Installation Disc (CD) into Recovery Console and run "fixmbr" command.

If you experience problems using the above solution, then please download special Acronis utility from http://download.acronis.com/support/mbrautowrite_en.exe. Use it to create a floppy and boot the machine from the floppy.

If you prefer to a fix MBR using a CD, then please download special Acronis utility from http://download.acronis.com/support/mbrautowrite_en.iso. Use it to create a CD and boot the machine from the CD.

The MBR will be rewritten once you boot the computer from the created media and confirm that you want to fix the MBR.

Dom, 09/27/2009 - 07:30
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Hi Bruce/Dmitry:
I've successfully uninstalled and reinstalled the Acronis Home-2009, which is the updated version of my original -10 version.
After installation of the software a new window appeared for one click protection, which i promptly entered for back up. Unfortunately, I got an error msg: 'Operation Failed''.
I had ASZ partition earlier and it IS SHOWING now in grey circle as unallocated. Hence, I have created one more ASZ thro some tab in Home page and got one more ASZ showing in Blue color.
I also tried to back up to my other disk but got the error saying operation failed.
I also tried to use the disk clean up and it started working and after 30 mins while cleaning drive-E, it gave a error msg: ' Run Time Error-Visual C++ Run Time Library''
I am not sure how to explain further on the actual problem any more.
Appreciate your guidance to effectively back up and use on regular basis.
Regards,

Raj

Dom, 09/27/2009 - 23:52
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Beginner
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I have used True image Home 10 for some years but my PC recently crashed. The recovery disc I had made, and kept in storage for such an occurrence, was unable to recover anything.
 
I need to get this program onto the HD of the replacement PC so I can recover backups I had made onto an external HD. I realize you will want me to uninstall the program from the first PC and then install it on the newer PC. However I don’t believe that is possible. First, there is little chance of getting anything from the HD that crashed and second, even if I did uninstall the program I would then have no program to re-install since I never received a CD of the program; it was downloaded.
 
The only way I can see of getting the program again is to download it from your website.
 
Please advise how I can do this, and confirm that I will be able to use it to recover my backups.
Lun, 09/28/2009 - 00:39
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Hi Dimitry:
I tried your solution by copying on the floppy and rebooting.
It is still showing MBR-3 error and one of my hard drive # 3 , is not showing up on my computer hard drive list. I tried REGEDIT command and reassigned and still the disk is not seen in the list.
During booting I also getting error msg:'' INVALID ini...file.... booting from :c// windows''

Also refer to my another e-mail request in the same thread for your advise.
Please expedite as my works are held-up.

Regards,

Raj

Mer, 09/30/2009 - 02:52
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I may have posted this in the wrong place, but I repeat it here in hopes that it will be accepted as a "New Topic." Frankly, I don't find where to post new topics even though I asked "How to post new topic" in the search bar. Does "Post New Comment" mean what most other sites call "Post new topic" ? I'm confused!
Anyway, here is what I previoulsy posted:

"I have used True image Home 10 for some years but my PC recently crashed. The recovery disc I had made, and kept in storage for such an occurrence, was unable to recover anything.

I need to get this program onto the HD of the replacement PC so I can recover backups I had made onto an external HD. I realize you will want me to uninstall the program from the first PC and then install it on the newer PC. However I don’t believe that is possible. First, there is little chance of getting anything from the HD that crashed and second, even if I did uninstall the program I would then have no program to re-install since I never received a CD of the program; it was downloaded.

The only way I can see of getting the program again is to download it from your website.

Please advise how I can do this, and confirm that I will be able to use it to recover my backups."

Sab, 10/03/2009 - 01:47
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robert cooper wrote:
I may have posted this in the wrong place, but I repeat it here in hopes that it will be accepted as a "New Topic." Frankly, I don't find where to post new topics even though I asked "How to post new topic" in the search bar. Does "Post New Comment" mean what most other sites call "Post new topic" ? I'm confused!

There is a New Topic button at the upper right corner of the page that shows all the topics in the Acronis True Image Forum

Sab, 10/03/2009 - 02:38
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robert cooper wrote:
I realize you will want me to uninstall the program from the first PC and then install it on the newer PC. However I don’t believe that is possible. First, there is little chance of getting anything from the HD that crashed...

If the original computer or drive is gone, it's gone. I don't think Acronis is going to have a problem with it.

robert cooper wrote:
The only way I can see of getting the program again is to download it from your website.

That is what you would need to do. You should have access to the downloads if you registered the program in your Acronis account.

robert cooper wrote:
...and confirm that I will be able to use it to recover my backups.

If the new computer is running an OS compatible with TI 10, you should be able to install it. Otherwise, you could download the ISO file and create a CD and see if it will support the computer when booted to it.

If that doesn't work, you'll need to download the trial version of the current version of TI and see if you can restore your data using it.

---

Does the backup image file validate successfully?

When you say it was unable to recover anything, what exactly do you mean? Did you get any error messages? What methods did you try?

Sab, 10/03/2009 - 04:30