Acronis True Image Home 2010 v 5055 + v 6053 Endless Bad Sectors With FAT32
I just want to write this here as information for others.
Whenever I restored a partition with version 5055 on RAID 0 my partition was full of bad sectors. So check with chkdsk afterwards. Since I use version 6053 this problem is gone.
To get rid of the bad sectors you might have to resize the partition. Make it smaller and then bigger again.
This all on WinXP SP3 Raid 0 Intel Matrix latest.
Version 7046 and no change - still the same bad sector problem. I am the only one with this problem?
Version 7046 and no change - still the same bad sector problem. I am the only one with this problem?
So the RAID is hardware based.
There has to be another explanation here, as even if you start a recovery from within Windows, it still reboots to the Linux version to complete.
The fact it happens with a FAT32 but not NTFS system makes me wonder if this is occuring in the imaging rather than the restoring.
Did you make the images in Windows or from the CD?
Does the RAID require a rebuild after restore?
What size drives are you using and are they IDE or Sata?
Hi Colin,
first of all thank you very much for your response. This problem makes TI useless for me.
But to the facts. If it runs from within WinXP SP3 32 bit then it creates the bad sector problem. If it runs from the CD then it works problem free. The bad sectors are created when writing the image already and not when restoring. So they are in the backup already. It does not make any difference if you switch the ignore bad sectors in Acronis on or off. But the disks do not have any bad sectors. This I can see when I create the image with the CD version - no bad sectors. The disks are 2 Seagate 1 TB with 2 RAID areas with 1 TB each. Both Areas work in RAID 0. They use Intel Matrix latest version on a Gigabyte GA-P55-UD6 board (about 6 months on the market so pretty new standard) and they are SATA.
The problem partition is FAT 32 and the cluster size is not standard but 32 - because of the strip size of the RAID 0 I set it bigger. If I restore with or without bad sectors - the RAID disk works problem free. Have been using it with WinXP, Win 7 32 and Win 7 64 and never had any problems with RAID.
But I am afraid that Acronis has to provide a fix for the software. Perhaps there is a driver that can fix the problem. There are no settings that can change anything as far as I know. If you have any idea please let me know.
Peter
Peter,
IF, and that is still a big IF, this is occuring in the making of the image then it sounds as though something like snapman.sys is having a problem with either FAT32 or with the cluster size.
Although this is a pain, have you made an image from the CD or only restored from it? I'm interested in whether if imaging from the CD you get the same result.
Hi Colin,
When I use the CD for creating the image there is no problem. This is the only way I can use Acronis when creating an image. I switched in the meantime to a USB stick because I need it so often ;-)
In respect of the IF - there is no IF. I checked when the problem occurs. I created the image inside the OS and loaded it and created it with the CD version and loaded it. I did this many times in the meantime because I hope every new Acronis version will be the fix. The problem occurs only when I create the backup inside the OS. It is not a problem of the restore.
Peter
Hello all,
Please download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.
This would provide us with detailed information on the hard disk partition structure.
Thank you.
Hello Oleg,
Thank you very much for your response. I work for the government and have very confidential data on my computer. Therefore I am of course not allowed to run anything what collects any data and send it out. I might be fired before the data reach you ;-)
Perhaps there is a different solution and I can tell you the required data. It is not so much anyway - a FAT32 partition with 49 GB and a cluster size of 32 kb - what is not standard for this size. It runs on Intel RAID 0 on a Gigabyte GA-P55-UD6 with the driver STOR_allOS_9.6.0.1014_PV.exe with the latest BIOS F8. The disks are 2 x 1 TB Seagate with two RAID 0 areas of the same size. The FAT32 is on the first one. The first RAID area with the problem partition looks like this:
FAT32 with WinXP SP3 and cluster 32 - problems out of XP, no problems with CD
NTFS with Win7 (set not active of course when XP runs) - no problems out of Win7, no problems with CD
NTFS with data
Extended
4 NTFS partitions with data
It must be somehow a software driver problem since it works with the CD but not from the OS. So the question might be what is different and this could be the answer for the problem. I can try and run the backup/restore from the Win7 OS and look at the results then if this helps. But this system has access to the same data as the XP - so confidential. But perhaps this gives a different result for this FAT32 partition with the WinXP SP3 on it. So far I checked the backup only with WinXP since this is the OS on the FAT32 partition. Please let me know what I should do.
Thank You,
Peter
John,
The Acronis info utility just collects hard drive structure layout, not actual contents. It is in plain English so you could always run it, look through it, and see if there is anything you feel unhappy about and make a decision on whether to withhold all or part.
Below are some entries from the report run on my machine:
Speed IFace Hs-Bs-Tg Model
Num NT L9NO Size FSsize Free FS Type Label ABCHSV
---- ----- ---- ----- ----- ----- ------ --------------- ----------- ------
1- d(0) 69G 20M ATA 0-0-0 WDC WD740GD-00FLC0 33.0
-1 p(1) --LO 32G 32G 6.6G NTFS 07 NTFS, HPFS XP Pro..... --C--V
-3 p(3) --MC 30G 30G 6.8G NTFS 07 NTFS, HPFS Win7....... --C--V
-2 p(2) --C- 7.2G 7.2G 139M NTFS 07 NTFS, HPFS XP Test set A-C--V
2- d(2) 932G 14M ATA 0-0-1 ST31000528AS CC37
-1 p(1) --EQ 932G 932G 185G NTFS 07 NTFS, HPFS Intern Back --C--V
3- d(1) 466G 15M ATA 1-1-0 ST3500320AS SD1A
-1 p(1) --DF 202G 202G 154G NTFS 07 NTFS, HPFS Data....... A-C--V
-2 table 05 Extended ------
-5 p(2) --GH 48G 48G 39G NTFS 07 NTFS, HPFS Electronics --C--V
-6 p(3) --H- 3G 3G 988M NTFS 07 NTFS, HPFS Page File.. --C--V
-7 p(4) --IY 81G 81G 54G NTFS 07 NTFS, HPFS W7-pagefile --C--V
-8 p(5) --JI 31G 31G 21G NTFS 07 NTFS, HPFS Programming --C--V
-9 p(6) --KZ 101G 101G 77G NTFS 07 NTFS, HPFS Image archi --C--V
4- d(?) 233G 11M USB 0-0-0 Initio WD2500KS-00MJB0 4.36
-1 p(1) --FK 233G 233G 30G NTFS 07 NTFS, HPFS eSata...... A-C--V
Disk 1 properties:
BIOS number: 0x80
Geometry: 9040 255 63
Total sectors: 145226112
Disk 2 properties:
BIOS number: 0x82
Geometry: 121602 255 63
Total sectors: 1953525168
Disk 3 properties:
BIOS number: 0x81
Geometry: 60802 255 63
Total sectors: 976773168
Disk 4 properties:
Geometry: 30402 255 63
Total sectors: 488397168
MBR 1-*:
Sector 0 (0 0 1)
000 E8 12 01 B9 F0 01 BE 10 7C BF 10 06 57 F3 A4 C3 è..¹ð.¾.|¿..Wó¤Ã
010 8B 4E 14 83 F9 0E 75 08 8D 5E 07 43 02 07 E2 FB ‹N.ƒù.u.^.C..âû
020 8C 56 0C 8C 56 0E 75 69 8A 56 10 84 D2 79 62 E8 ŒV.ŒV.uiŠV.„Òybè
030 F6 00 BB AA 55 CD 13 72 6F 3B 5E 5C 75 6A D1 E9 ö.»ªUÍ.ro;^\ujÑé
040 73 66 B4 42 C6 46 02 01 EB 66 89 B6 F6 FE 8A 44 sf´BÆF..ëf‰¶öþŠD
050 04 84 C0 74 0F 3C 05 74 0B 3C 0F 74 07 8A 14 80 .„Àt.<.t.<.t.Š.€
060 E2 80 75 CB 83 C6 10 06 C4 5C 08 89 5E 08 8C 46 â€u˃Æ..Ä\.‰^.ŒF
070 0A 07 FE 8E F9 FE 75 D2 B0 31 C6 46 D7 50 88 46 ..þŽùþuÒ°1ÆF×PˆF
080 D4 BE 6A 07 AC 84 C0 74 08 B4 0E B3 07 CD 10 EB Ô¾j.¬„Àt.´.³.Í.ë
090 F3 E8 81 00 88 46 11 BE AE 07 3C 05 75 C6 CD 16 óè.ˆF.¾®.<.uÆÍ.
0A0 33 D2 89 56 08 89 56 0A E8 7D 00 72 1B B8 01 02 3Ò‰V.‰V.è}.r.¸..
0B0 BF 05 00 8B DC 56 50 50 32 E4 CD 13 58 8B F5 CD ¿..‹ÜVPP2äÍ.X‹õÍ
0C0 13 58 5E 73 03 4F 75 EB B0 32 72 B2 40 8A 66 11 .X^s.Ouë°2r²@Šf.
0D0 9E 7B 04 C6 47 02 0E 72 35 75 0C 88 57 40 C4 4E ž{.ÆG..r5u.ˆW@ÄN
0E0 08 89 4F 1C 8C 47 1E 79 06 8A 4E 12 88 4F 25 80 .‰O.ŒG.y.ŠN.ˆO%€
0F0 C7 02 81 7F FE 55 AA 75 85 81 7F FA CD 19 75 09 Ç.þUªu…úÍ.u.
100 C6 47 FA E9 C7 47 FB 94 88 E8 1C 00 FF E4 74 CE ÆGúéÇGû”ˆè..ÿätÎ
110 88 57 24 EB C9 5D 33 C0 8E D8 8E C0 8E D0 BC 00 ˆW$ëÉ]3ÀŽØŽÀŽÐ¼.
120 7C 55 BD A2 07 FC FB C3 B4 08 52 06 CD 13 07 72 |U½¢.üûô.R.Í..r
130 33 33 DB 8A DE 8B 46 0A 33 D2 83 E1 3F F7 F1 91 33ÛŠÞ‹F.3Òƒá?÷ñ‘
140 97 8B 46 08 F7 F7 42 87 CA 3B DA 72 17 43 F7 F3 —‹F.÷÷B‡Ê;Úr.C÷ó
150 8A F2 86 C5 D1 E8 D1 E8 0A C8 D0 CC D0 CC 0A F4 Šò†ÅÑèÑè.ÈÐÌÐÌ.ô
160 84 E4 74 02 B4 41 5B 8A D3 C3 0D 0A 4D 42 52 20 „ät.´A[ŠÓÃ..MBR
170 45 72 72 6F 72 20 00 0D 0A 00 72 65 73 73 20 61 Error ....ress a
180 6E 79 20 6B 65 79 20 74 6F 20 62 6F 6F 74 20 66 ny key to boot f
190 72 6F 6D 20 66 6C 6F 70 70 79 2E 2E 2E 00 00 00 rom floppy......
1A0 00 00 10 00 01 00 00 7C 00 00 00 00 00 00 00 00 .......|........
1B0 00 00 00 00 00 00 00 00 E3 E9 6D 32 EA F3 00 01 ........ãém2êó..
1C0 01 00 07 FE FF FF 3F 00 00 00 64 54 04 04 80 00 ...þÿÿ?...dT..€.
1D0 C1 FF 07 FE FF FF E7 4E C2 07 A8 71 E5 00 00 00 Áÿ.þÿÿçNÂ.¨qå...
1E0 C1 FF 07 FE FF FF A3 54 04 04 44 FA BD 03 00 00 Áÿ.þÿÿ£T..Dú½...
1F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA ..............Uª
Sectors with information available
Sector 1 (0 0 2)
000 52 56 BE 03 21 E8 2A 01 5E BF F8 21 66 8B 2D 83 RV¾.!è*.^¿ø!f‹-ƒ
010 7D 04 00 0F 84 CA 00 80 7C FF 00 74 3E 66 8B 1D }...„Ê.€|ÿ.t>f‹.
020 66 31 C0 B0 7F 39 45 04 7F 03 8B 45 04 29 45 04 f1À°9E..‹E.)E.
030 66 01 05 C7 04 10 00 89 44 02 66 89 5C 08 C7 44 f..Ç...‰D.f‰\.ÇD
040 06 00 70 50 66 31 C0 89 44 04 66 89 44 0C B4 42 ..pPf1À‰D.f‰D.´B
050 CD 13 0F 82 9F 00 BB 00 70 EB 56 66 8B 05 66 31 Í..‚Ÿ.».pëVf‹.f1
060 D2 66 F7 34 88 54 0A 66 31 D2 66 F7 74 04 88 54 Òf÷4ˆT.f1Òf÷t.ˆT
070 0B 89 44 0C 3B 44 08 7D 74 8B 04 2A 44 0A 39 45 .‰D.;D.}t‹.*D.9E
080 04 7F 03 8B 45 04 29 45 04 66 01 05 8A 54 0D C0 ..‹E.)E.f..ŠT.À
090 E2 06 8A 4C 0A FE C1 08 D1 8A 6C 0C 5A 52 8A 74 â.ŠL.þÁ.ÑŠl.ZRŠt
0A0 0B 50 BB 00 70 8E C3 31 DB B4 02 CD 13 72 46 8C .P».pŽÃ1Û´.Í.rFŒ
0B0 C3 8E 45 06 58 C1 E0 05 01 45 06 60 1E C1 E0 04 ÃŽE.XÁà..E.`.Áà.
0C0 89 C1 31 FF 31 F6 8E DB FC F3 A4 1F BE 14 21 E8 ‰Á1ÿ1öŽÛüó¤.¾.!è
0D0 60 00 61 83 7D 04 00 0F 85 3C FF 83 EF 08 E9 2E `.aƒ}...…<ÿƒï.é.
0E0 FF BE 16 21 E8 4B 00 5A EA 00 22 00 00 BE 19 21 ÿ¾.!èK.Zê."..¾.!
0F0 E8 3F 00 EB 06 BE 1E 21 E8 37 00 BE 23 21 E8 31 è?.ë.¾.!è7.¾#!è1
100 00 EB FE 4C 6F 61 64 69 6E 67 20 73 74 61 67 65 .ëþLoading stage
110 31 2E 35 00 2E 00 0D 0A 00 47 65 6F 6D 00 52 65 1.5......Geom.Re
120 61 64 00 20 45 72 72 6F 72 00 BB 01 00 B4 0E CD ad. Error.»..´.Í
130 10 46 8A 04 3C 00 75 F2 C3 00 00 00 00 00 00 00 .FŠ.<.uòÃ.......
1F0 00 00 00 00 00 00 00 00 02 00 00 00 0F 00 55 AA ..............Uª
And the important part which Acronis really need. There'll be one of these for each disk and partition
Disk 1 MBR
First physical sector: 0 (0 0 1)
Table extended structure
Extended boot sector: 0
Extended hidden partitions: 00 Unused
00 Unused
00 Unused
00 Unused
Extended boot disk: 0x00
Extended patch flags: FAT16(-) MS-DOS7+(-) FAT32(-) OS/2(-)
Extended OS/2 patch: 0x00
Extended checksum (0x00): 0x00
Extended size (14): 0
NT signature: 0x326DE9E3
Extended serial number: 0xF3EA
i f Start C H S End C H S Start Size Type
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
0 - 0 1 1 1023 254 63 63 67392612 07 NTFS, HPFS
- 0 1 1 1023 254 63 63 67392612 07 NTFS, HPFS
- 0 1 1 4194 254 63 63 67392612
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
1 A 1023 0 1 1023 254 63 130174695 15036840 07 NTFS, HPFS
A 1023 0 1 1023 254 63 130174695 15036840 07 NTFS, HPFS
- 8103 0 1 9038 254 63 130174695 15036840
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
2 - 1023 0 1 1023 254 63 67392675 62782020 07 NTFS, HPFS
- 1023 0 1 1023 254 63 67392675 62782020 07 NTFS, HPFS
- 4195 0 1 8102 254 63 67392675 62782020
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
3 - 0 0 0 0 0 0 0 0 00 Unused
- 0 0 0 0 0 0 0 0 00 Unused
Boot sign (0x0AA55): 0xAA55
Disk 1 Partition 1 of type 07 NTFS, HPFS and size 32G
First physical sector: 63 (0 1 1)
Last physical sector: 67392674 (4194 254 63)
Total physical sectors: 67392612
Disk 1 Partition 3 of type 07 NTFS, HPFS and size 30G
First physical sector: 67392675 (4195 0 1)
Last physical sector: 130174694 (8102 254 63)
Total physical sectors: 62782020
Disk 1 Partition 2 of type 07 NTFS, HPFS and size 7.2G
First physical sector: 130174695 (8103 0 1)
Last physical sector: 145211534 (9038 254 63)
Total physical sectors: 15036840
Disk 2 MBR
First physical sector: 0 (0 0 1)
Table extended structure
Extended boot sector: 2037588071
Extended hidden partitions: 73
74 Scramdisk
65 NetWare 3.x+
6D
Extended boot disk: 0x00
Extended patch flags: FAT16(-) MS-DOS7+(-) FAT32(-) OS/2(-)
Extended OS/2 patch: 0x00
Extended checksum (0xBF): 0x63
Extended size (14): 39547
NT signature: 0x7E18102A
Extended serial number: 0x0000
i f Start C H S End C H S Start Size Type
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
0 - 0 32 33 1023 254 63 2048 1953519616 07 NTFS, HPFS
- 0 32 33 1023 254 63 2048 1953519616 07 NTFS, HPFS
- 0 32 33 121601 25 24 2048 1953519616
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
1 - 0 0 0 0 0 0 0 0 00 Unused
- 0 0 0 0 0 0 0 0 00 Unused
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
2 - 0 0 0 0 0 0 0 0 00 Unused
- 0 0 0 0 0 0 0 0 00 Unused
- - ---------- --- -- ---------- --- -- ---------- ---------- ----
3 - 0 0 0 0 0 0 0 0 00 Unused
- 0 0 0 0 0 0 0 0 00 Unused
Boot sign (0x0AA55): 0xAA55
Hope that might help.
Hello all,
Thank you for posting.
Peter,
We are unable to troubleshoot the issue without exchanging with several diagnostic files, we should analyze software and hardware environments. If the rules allow you to send the files via Private Message, you can use this forum feature. Only appropriate Acronis staff will be able to view them.
Colin, thank you for the explanations, they are very useful.
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.
Thank you both very much for your great support.
It is not that I do not trust Acronis. It is simply not allowed that I run such a tool that collects data and has nothing to do with Acronis or any other company. I will talk to the responsible people and if they allow it I will create a new restore with problems and post the data here as far as possible.
Thank you again and I am sorry that I create a problem. But not every computer is for gaming :-)
Peter
Hello Peter,
Thank you for your response.
It is not a rare occasion that providing with the files is not allowed by internal rules. If you receive a special permission, please do not hesitate to contact us again.
Thank you.