Acronis True Image Home 2011 Plus Pack Build 6857
I have update Acronis and when i have tried to update the plus pack i have got an error. After several attempts to update, I decided to uninstall Acronis and Plus Pack. Proceeded to download the latest versions of my product, I started to install Acronis and the Plugin then i rebooted my computer.
- Every time I go to install the Build 6857 Plus Pack i always get the same message:
The installation was interrupted before Plus Pack for Acronis True Image Home 2011 could be installed. You need to restart the installer to try again.
I have restart the computer and installation several times and i got a box error:
- Acronis installation program encountered the error #1603...
Some one can help me, please.
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I have the same problem like Jose. Spent 2 days trying to figure out what's wrong. I thought I messed up the installation process so I restored my previous backup. The problem remains the same.
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I recently completed 6 updates to build 6857 and the Plus Pack (5 of them to various virtual machines) and ran into the same issue. The Windows 7 VMs updated without a hitch, but all of the Plus Pack updates to Win XP VMs stopped with the above mentioned error message.
For the updates that stopped with an error I simply re-started TI, checked again for updates, and let the installer finish the Plus Pack update. In all cases this succeeded.
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I already did what Mark did. Sure, it says it installed successfully. However, it eventually splashes a dialog saying that a new version 6857 is available. Or if I check for updates, I still get the dialog saying that a new version 6557 is available. With this message, I can't tell if my version 6857 install really succeeded or not.
My OS is Windows XP.
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Finally! I installed Plus Pack #6857 successfully. Just to make sure I have a clean install, I restored my previous backup.... again. Deleted my previous version of Plus pack using Add/Remove Program (as suggested in another post). Updated my TI 2011 to 6857 version. Rebooted. Rechecked Add/Remove Program does not contain Plus Pack. Installed the Plus Pack 6857 version. Kept my fingers crossed. And it installed successfully. Run TI 2011 and re-check for new updates. The return message was My version is up to date. Jeez....what an ordeal just do update.
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I have uninstall Acronis and the Plus Pack. rebooted the computer, after that i have run the Cleanup Utility for Acronis True Image Home 2011 (http://kb.acronis.com/content/14871). I have installed Acronis rebooted the computer installed the plus pack and again the same error.
Reading the solution from "T Gaw" it give my one idea, i downloaded the Plus Pack Build 6696 and this time is installed perfectly i run again Acronis to check for a new version and is detected theres a new version of the plus pack and it downloaded and installed with no problems. I check again for updates "You are using the last version of Acronis True Image Home 2011". And Now Everything Is OK.
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Hello all,
Thank you very much for posting.
I would really appreciate if you could post these two reports if you experience this problem with ATIH 2011 Plus Pack installation:
2. .msi log.
Please let me know if you have additional questions.
Thank you.
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