Salta al contenuto principale

Acronis True Image V10 - When click on proceed, PC will restart

Thread needs solution

Boot computer with acronis
Select safe version
Select backup
Selectt My Computer
Select Disk 1

Backup to external hardisk (*.iso)
Compression none

When click proceed the pc will restart and I'll have to do the above steps again.

OS is Windows XP Pro SP3
Acronis Version 10 Home

Thanks

0 Users found this helpful

Hi,
Can you tell us why you're trying to make a backup from the Acronis disc instead of Windows?
And can you tell us why you try to do this in safe mode?
Aren't you mixing up two different steps ,i.e., backup and restore ?

Hello all,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

norhisham,

I would suggest you to update Acronis Bootable Media.

Please make sure that you are using the latest build of the program #4942. You can find out the build number by selecting "Help" option, "About". If the build number differs from the above one, please download and install the latest update. Recreate Acronis Bootable Media and see if the issue remains.

Learn more on how to download the latest build here.

I am unable to find any records about your license in our database. Could you please let me know the product key via Private Message? In this case I will be able to provide you with an ISO file to create ISOLINUX Bootable Media. 

There are two types of Acronis Bootable Media:

- Acronis Bootable Media that you can generate in your Acronis product. This type of media is based on Acronis Loader;

- Acronis Bootable Media that you can download from your account on the Acronis website. This type of media is based on ISOLINUX.

ISOLINUX Bootable Media is usually more up to date than the Acronis Loader one. This is due to the fact a new version of Acronis Bootable Media is uploaded to the web site more frequently than regular product updates are released.

Babac,

Thank you for your help. 

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.