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AcronisSupport.iso size larger than 1GB ?

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Hello,

Creating a new ISO WINPE 3.0 file with the last TIH 2011 Plus pack, build 6868, gives me an ISO file larger than 1GB instead of 500Mo with the previous build 6857. (see attachments)
New ISO file burned (NERO) on DVD doesn't work.

Where is the problem?

Thanks

Allegato Dimensione
acronis_result.jpg 32.03 KB
acronis_operation.jpg 93.48 KB
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Hello abbreizh,

Thank you for your post. I will do my best to help you.

Thank you for bringing this up because we have not seen this issue before. I have forwarded your post to our Testing Lab and just in case I may get back to you to request additional information.

Please accept my apologies for the inconvenience and if you need additional help please let me know.

Thank you.

Hello,

I have solved my problem by using "Acronis True Image Home 2011 Cleanup Utility" to remove ATIH 2011 and ATIH 2011 Plus Pack and then reinstall new build 6868.
Then, Acronis WinPE ISO Builder made an AcronisSupport.iso file only 186 Mo size. The support works well.

I do not understand Why?

Before that, when a new build was available, I completely uninstalled previous version and I never had problem with Iso files.
Since the build 6696, I have only updated the installed version with the new build (6857 then 6868). As you can see in my previous file attachments, update 6696 to 6857 made 545Mo ISO file and 6857 to 6868 made 1Go ISO file.

Does the problem link with the update operation? Have you got an explanation?

In my opinion, I think it is more convenient to uninstall previous version, using cleaning tool and then install then new build.

Thank you